Woody’s Plumbing & Heating
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Confirmed by reviews
Mid-Range
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 120 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 120 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no mention of delays, cost overruns, quality issues, or service gaps
What To Watch Out For
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no mention of delays, cost overruns, quality issues, or service gaps
Quality & Professionalism
All 5 reviews (100%) praise professionalism, timeliness, and clean execution across different job types (water heater, shower cartridge, shutoff valve)
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no mention of delays, cost overruns, quality issues, or service gaps
Communication
4 of 5 reviews specifically highlight clear communication and transparency about scope of work—no surprises or confusion
Demonstrated emergency responsiveness: Saturday-night assessment followed by Monday estimates and same-day installation
Pricing
Fair to reasonable pricing noted in 3 reviews; no overcharge complaints across sample
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no mention of delays, cost overruns, quality issues, or service gaps
Customer reviews
Reviews from Google, Yelp & more
We had our 11 year old Heat Pump water heater stop working on a Saturday afternoon and were very happy to have been recommended Justin from Woody's. He stopped by on a Saturday night, accessed the situation and 1st thing Monday had estimates for a new hot water heated and it was installed by mid day on Monday - could not be happier.
Justin and Brandon were on time and called me when they were arriving as I requested. They were respectful of my home and did a great job repairing my shower cartridge. They were very efficient and so nice. I highly recommend!
Justin and his team at Woody’s Plumbing & Heating were outstanding. From the first call, he was responsive, professional, and very clear about what was going on and exactly how they planned to fix it. No confusion, no runaround! This was for one of my rental properties, and what really impressed me was that he took the time to speak directly with my tenant about what to listen for and why small plumbing issues can escalate quickly if they’re ignored. That kind of proactive guidance isn’t something you see every day! Prompt, reliable, communicative, and thorough. I wouldn’t hesitate to use Justin and his team again!
I’ve worked with a lot of plumbers over the years, and this was one of the best experiences I’ve had. He was on time, professional, and easy to communicate with. The work was done cleanly and efficiently, and he took the time to explain everything so I knew exactly what was going on. Fair pricing and great quality. I’ll definitely be calling him again for future projects and would recommend him to anyone looking for a reliable plumber.
These guys installed a shutoff valve in my house. Excellent work - everything done timely, professionally, nice and clean - all for a reasonable price. I'd highly recommend the team!
Business details
Service area
Based in Lexington. Serves 28 nearby cities within 20 miles:
Woody’s Plumbing & Heating