Woodburn Plumbing, Inc
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Not Verified
No emergency data in reviews
Mid-Range
Fair Pricing ✓
2 concerns
Employee exited company van to physically threaten a customer in a parking lot; owner backed the employee, refused to apologize per 1 star Google review (Apr 2022)., Tech left standing water on the floor with no wet dry vacuum; described as rude, demanding, and unprepared for the job (Google, Aug 2017).
Trust Score: 0/100 · Based on 15 reviews
Our Verdict
#11 of 11 in Woodburn, OR
No standout specialties
- You need this for a complex or high-stakes install
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need high-quality work that holds up over time
Caution if: You need predictable, consistent service across every visit
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 15 Reviews Tell Us
Emergency Response
Leaking shower identified and repaired at a very reasonable price; tech arrived on time and accommodated a COVID mask request without complaint.
What To Watch Out For
Owner Victor dismissed a complaint about an employee threatening a customer in a parking lot — no apology, described as demeaning and unwilling to listen.
Employee exited company van to physically threaten a customer in a parking lot; owner backed the employee, refused to apologize per 1 star Google review (Apr 2022).
Tech left standing water on the floor with no wet dry vacuum; described as rude, demanding, and unprepared for the job (Google, Aug 2017).
Quality & Professionalism
Tech Steve described as professional, efficient, and fair — explained faucet parts needed, came back after customer sourced hardware to complete install.
Communication
Tech Steve described as professional, efficient, and fair — explained faucet parts needed, came back after customer sourced hardware to complete install.
Pricing
Leaking shower identified and repaired at a very reasonable price; tech arrived on time and accommodated a COVID mask request without complaint.
Tech Steve described as professional, efficient, and fair — explained faucet parts needed, came back after customer sourced hardware to complete install.
Customer reviews
Reviews from Google, Yelp & more
I don't write many reviews, but this service was exceptional. Nicky arrived on time and was very friendly. My husband is high risk for covid-19 complications, so we asked him to wear a mask, and we wore masks. He went back to the truck and found one without complaint even though he finds the mask difficult to wear while working, which we understand. We really appreciated his flexibility on this. Nicky quickly identified the problem with our leaking shower and repaired it. The price was very reasonable. A totally satisfactory experience. Thank you Nicky and Woodburn Plumbing for excellent customer service and professional work.
So grateful to Woodburn Plumbing who were so professional, thorough, considerate. Didn't gouge, was totally fair, probably too fair with pricing! Thanks especially to Steve The Plumber. A total awesome pro.
I had the best experience with Steve from Woodburn Plumbing. He was professional, efficient, and very nice. I recently bought my first house. I didnt know what to expect when my bathroom faucet broke. Steve explained what I needed to purchase and then he came right out again and installed my new beautiful faucet. I would recommend Woodburn Plumbing to everyone!!!!
One of their employees stopped his van, got out to threaten me, swore, etc bc we both had to avoid a truck in a parking lot. I rolled down my window to make light of the situation but he threatened me by getting out of his truck like a coward just behind my car. When I called the business to express this who is representing their company-the owner Victor was even worse!!! No apology, completely demeaning and not listening to me. The employee also yelled and swore at me for getting the business number off the van. Who does that?? Who supports a business that the owner is just as horrid??? Find another plumber. There are fantastic ones locally. Like Christenson plumbing.
These guys need to work on their interpersonal skills. Very rude and demanding. Unprepared for the job, example given: they didn't have a wet dry vacuum to pick up the water they left on the ground. Save yourself a headache and give your business to a better rated business.
Business details
Service area
Based in Woodburn. Serves 9 nearby cities within 20 miles:
Woodburn Plumbing, Inc