Wm Rieck Plumbing Co
Plumber · Lompoc, CA
Our verdict
67 years in business, BBB A+ with 0 complaints, 48 of 58 reviews at 5 stars — but 5 one-stars and a documented rude-tech incident sit against that record.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 10 plumbers we've reviewed in Lompoc, CA · compare all →
Our opinion, based on the 58 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Joey (owner) cited for talking customer out of unnecessary repairs; competitive bid on sewer/repipe job
1 cited review
“Joey, one of the owners, was very friendly and easy to talk to. They are competitively priced... Joey talked me out of unnecessary repairs, even though it would have meant more money for their business.”
Same-day appointments cited — 20-month water heater swapped in under 90 minutes
Cited in 1 of the 58 reviews we analyzed.
Leaking pipe rerouted with step-by-step photos and explanation
1 cited review
“I had a leaking pipe going thru my hvac duct under my house and they rerouted n replace my pipes etc and were super clear, professional and explained and showed pics of everything they did step by step.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One reviewer described tech behavior as rude and 'EXTREMELY unprofessional' — distinct from other complaints in the set
“I had a bad experience with WM Rieck Plumbing co, the plumbers behavior was rude and EXTREMELY unprofessional.”
Reviewer noted techs walk on carpet with shoes — small but recurring with renter housing
Cited in 1 of the 58 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 58 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“If I could give this place no stars I would. Two of their workers came to our home for work to be done and we could not be in the house while they were working. I placed items a certain way in our drawers to see if they would be looked through, and sure enough when I return my things were NOT as I left them. We were very bummed since we've seen them multiple times and were very satisfied with their work.”
“I am compelled to leave this review as a friendly warning to others who may want to use this plumber: We never had the chance to work with one of their technicians because hours before they were due to service our water heater, their office called us to demand that we put an open credit card number on file before they arrive. In all the years that we've lived here, no other plumber or local contractor that my …”
“This is not a review on the plumbers or the work they do. This is a review on the lady who answered the phone today/customer service (04-13-2015 @ 1100). I asked if I could get a rough estimate of what it may cost to have the water line which is capped off behind my refrigerator hooked up for a new refrigerator that has an ice maker/water. She had an attitude that came off to me like I really don't want to speak …”
Positive
“Very professional & competent plumbing operation. Freddie gets an A+ for his work & we will definitely use him again.”
“This is a locally owned family business. Joey, one of the owners, was very friendly and easy to talk to. They are competitively priced. In fact, when talking to the owner, you don't feel like they're trying to nickel and dime you out of your money. On several occasions, to my surprise, Joey talked me out of unnecessary repairs, even though it would have meant more money for their business. We had the sewer lines …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Dec 2021.
Across platforms
Should you hire Wm Rieck Plumbing Co?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Wm Rieck Plumbing Co?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Lompoc