Wm Rieck Plumbing Co

Very professional & competent plumbing operation. Freddie gets an A+ for his work & we will definitely use him again.

Very Friendly Techs. Same day appointments. This one happened to be a faulty 20month old water heater. Swapped it out with a replacement...and was in and out in under 90min. Would recommend them. They have also done water pipe fixes also, same day. I have yet to meet one of their techs that is not professional and smiling the whole time!!!

We had one toilet that we could not clear. They fit us in the very day we called. It was an easy fix and the plumber they sent out was very professional. We were grateful for the fast service. We know many happy customers that also use Rieck Plumbing.

I had a bad experience with WM Rieck Plumbing co, the plumbers behavior was rude and EXTREMELY unprofessional. I would NOT recommend them. Honestly was in shock and disbelief at how unprofessional some people can be!:(

If I could give this place no stars I would. Two of their workers came to our home for work to be done and we could not be in the house while they were working. I placed items a certain way in our drawers to see if they would be looked through, and sure enough when I return my things were NOT as I left them. We were very bummed since we've seen them multiple times and were very satisfied with their work.

This is a locally owned family business. Joey, one of the owners, was very friendly and easy to talk to. They are competitively priced. In fact, when talking to the owner, you don't feel like they're trying to nickel and dime you out of your money. On several occasions, to my surprise, Joey talked me out of unnecessary repairs, even though it would have meant more money for their business. We had the sewer lines and supply lines replaced and re-piped. This is a big labor intensive job. I called around to four other plumbing companies for estimates and Rieck Plumbing offered the best prices, by far. Shockingly, most plumbing businesses won't be bothered to do this kind of work because there's more money to be made doing simple service calls and less hassle. To be critical, I would have to include that Rieck Plumbing's biggest weakness would have to be poor communication. This project would take several weeks. On many occasions, I didn't know if I should expect plumbers to show up that day or not because one of the phases had been completed. Also, we were never given an option to choose between copper and PEX pipes. It was assumed that we wanted PEX because we showed concern over the overall cost. You will need to be proactive in asking questions, getting clarification, and letting them know what your preferences are. The good thing is, their staff is more than happy to answer questions and they don't make you feel like you are burdening them with your inquiries. Also, I wish they would have installed the PEX lines more thoughtfully . Perhaps higher up where they would be out of the way for future projects that involve accessing my attic. It's worth mentioning, that the plumbers working in my house, Nick and Jose, were completely professional and trustworthy. They weren't snooping around the house or taking things that didn't belong to them. *Cough* Oliveira's *Cough* Overall, I would recommend Rieck Plumbing. They are competent, hard working plumbers. They're reasonably priced. Over the years, I've used many different local plumbers.

I am compelled to leave this review as a friendly warning to others who may want to use this plumber: We never had the chance to work with one of their technicians because hours before they were due to service our water heater, their office called us to demand that we put an open credit card number on file before they arrive. In all the years that we've lived here, no other plumber or local contractor that my family has worked with has ever asked us to do this. We protect our privacy and our finances and we are not in the habit of giving companies open access to our credit cards. When we politely and honestly explained that to them, they refused to compromise and give us the chance to be a new customer. They explained that they don't know us and that they do this to protect their business... ... but this is frustrating to us because we have excellent credit, pay our bills promptly, and have a solid sense of responsibility. We even offered to them that we would literally go out to the bank to get the cash at the end of the job (right when the plumber finished) in order to protect them, but they unbelievably refused again. I should add that during that same call they started listing to us all that could go wrong and suggested that a $105 service call could become a $2,000+ water heater installation! On the surface, this may seem considerate and responsible to some Yelp readers but taken with their stubborn insistence, it all made me feel uncomfortable and slightly disrespected. I'm not trying to ruin their reputation, but I kindly just want everyone to know what W.M. Rieck Plumbing is capable of.

Outstanding service starting with the first hello when I called. I have dealt so many times over the years calling other plumbing companies where no live person answers the phone, and after leaving a message it may take a day or two for a response, only to be told that they cannot respond for a day or two. When I called, Wm Rieck Plumbing I was told by the nice lady on the phone they could have someone out that day between 1pm and 3pm, if that was, okay? Great news! Then a short time later another call telling me that 'Paco finished a job early and if he could come on over. Even greater! I had been trying to clear the kitchen drain with over-the-counter plumbing products for days, and nothing had been working, and was fearing that the cost of calling in a plumber thinking, this could really be serious. We are seniors and my husband has serious health issues and I needed to get this rectified as soon as possible. I cannot say enough good things about Paco; he arrived, and I explained what was going on he calmed my nerves and with a smile on his face told me not to worry I'm going to fix this. What started out as a terrible day fearing the worst, turned out to be a wonderful encounter with an incredibly caring young man, and the invoice at the end was much less than other plumbers we have used over the years for similar work. Thank you.

Had company replumb house because they said it would be done in two days only, but it took 7 days. I told the foreman I didn't want any pipes exposed outside the house, but when connecting to the main said they couldn't connect it without running it outside. This happened because the foreman taking the word of a worker without assessing the original area where they cutout the sheet rock to install the pipe. All they had to do was drill several holes, then cutout the wood with a electric saw so that the angle pipe could come in from the attic. The original cutout area was never used. Gave them 3 chances to install my dishwasher back in its slot the same way it was before they had removed it to install pipes, which I had told them that they had to install the pipes high, just below the count top, instead I can tell that they install the pipes in the middle, which interfered with the dishwasher from going in properly. Also installed water valves wrong in master suite which required us to have to offset faucet and cabinet. Would have had them come back, but threatened with divorce by wife after a 45 year marriage if I had them come back because of the stress for us they caused, so stopped all further contact,

I had a pseudo-emergency last week and called numerous local plumbers, but understandably, it was Friday and would be difficult to get a tech out. WM Rieck plumbing came through and said they could squeeze me in. Freddie showed up promptly that afternoon to replace a cold water supply valve to my hot water heater-I had been without hot water for over a week due to another local plumber that dragged me along all week with no resolution, so I decided to do it myself. I was near completion and then the valve broke, putting the work to a screeching halt. Freddie had a professional attitude and finished his work in less than 30 minutes. My family thankfully had hot showers that evening. To boot, the price was very very reasonable and service, impeccable. I cannot thank them enough for getting our hot water back before the weekend. They are now my go-to plumber. As I type this, Ray, from WM Rieck Plumbing is at my home rerouting a drain pipe for me for another project, and it's looking good so far- again, professional attitude and top/notch service.

This is not a review on the plumbers or the work they do. This is a review on the lady who answered the phone today/customer service (04-13-2015 @ 1100). I asked if I could get a rough estimate of what it may cost to have the water line which is capped off behind my refrigerator hooked up for a new refrigerator that has an ice maker/water. She had an attitude that came off to me like I really don't want to speak with you right now. Anyhow, she told me it would be $76 an hour with a 1 hour minimum plus cost of whatever parts. I said have a good day and goodbye just based off of how she was talking to me. I understand we all have bad days, but you are selling a service and just lost one customer for this job. I say for this job because I have used this company before and had no issues, excellent service and work. If I call in the future and don't get the same tone/attitude I would probably use them again. If so, I will update this review at that time.

I had a crisis after I snapped the plastic cartridge in my shower mixer while trying to remove and replace it. None of the fixtures in my house have individual shut off valves so the whole house was without water until I found a plumber. Two other plumbers recommended Wm. Rieck because Wm Rieck has a crew and can respond quickly. The dispatcher had Leo out to my house in 4 hours. I expected to have to re-plumb the mixer, tear out drywall, cut pipes, sweat 8 joints, etc., but Leo calmly dug the remainder of the cartridge out without damaging the brass like I would have done. He brought the right replacement cartridge. He was in and out in less than 2 hours and the mixer worked better than ever. The bill was mostly for the part. And my house was habitable again. I really appreciate old fashioned, skilled tradespeople who come promptly to the rescue of homeowners in need. HIGHLY RECOMMEND.

Outstanding! First of all, they answered the phone at 8:15am. I hate leaving call-back messages. They verified my water heater (installed by someone else) was out of warranty while I was on the phone. They gave me a 2 hour time window for that day which was fine. They called back around 10-11 and said someone was available could they they come now. Sure! Emmett (nice guy) came right over with the new unit and had it going in no time. Before he left I asked about my pressure regulator that I've wanted replaced. He called to verify no immediate appointments and said he'd be back in 20 minutes. 20 minutes later he was back and the new regulator was finished in no time. Great job! Thanks! And the 10% veteran's discount didn't suck either!

I called for a plumber to repair a pipe leak. Although they were booked for the day, they were able to squeeze us in for the repair. We were given a time window. Leo showed up precisely within the time window. He was friendly and greeted us with a smile. I explained the reason for the call, showed him where the pipe was and he immediately went to work. Within a few minutes he had the pipe repaired and water service back on. Leo wasted no time. He was fast, friendly and efficient (bi-lingual as well)! The cost for a service call was less than most other licensed companies. I can’t say enough about this plumbing company. To say I recommend them is an understatement. Blake and Barbara, thank you once again for a job well done!!

Our family recently needed our water heater (and some gas line) replaced, and we received amazing customer service from WM Rieck Plumbing. From the initial call to inquire about a quote, to the detailed quote after they checked out the property, and during the skilled plumbing work to replace the water heater and gas line (and a few other pipes/fixtures), we were shown amazing professionalism, kindness (I had some wild kids running around and asking our plumber questions), and top-notch skill & know-how. I would absolutely hire them again for any future plumbing needs.