Willway Plumbing & Gas
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Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 141 reviews
Our Verdict
#11 of 12 in Annandale, VA
- Emergency and same-day calls
- Complex installs and remodels
- You can find better-priced options nearby
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need clear communication and upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 141 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Site cleanup praised explicitly — left the workspace cleaner than found, retained landscaping details including replanting and gravel restoration during sewer-lateral work.
Customer reviews
Reviews from Google, Yelp & more
After a thorough review of the broken water line situation found under the cement slab upon which our mid-century modern home is built, Calvin Ferguson, the Owner/CEO of Willway Services provided an outstanding summary of both the actual and potential problems we face, as well as affordable options available to us. Calvin demonstrated the depth of his knowledge and skills as a Master Plumber, patiently providing us with clear and concise answers to our many, many questions and concerns - calming our fears, and becoming the light at the end of a dark, expensive tunnel. He and his young Apprentice, Thomas, and other team members were professional, organized, courteous and very kind. I highly recommend Willway Services for their masterful command of core competencies, well-organized business model and dedication to exceeding customer expectations.
The craftsmanship is outstanding but the customer service and attention to detail set Willway apart from anyone else in the area. They did amazing work and left the areas cleaner than when they arrived. Calvin explains everything he is going to do and why then walks you through everything they did after he is finished. Willway is the only plumber I will use as long as I'm in the Northern Virginia area.
Wilway and Calvin have been servicing my small business and my home for years. They're knowledgeable, pleasant, and great to deal with. Highly recommend!
We had a fantastic experience with Calvin Ferguson at Willway Plumbing Services. From start to finish, his team was knowledgeable, professional, friendly, clean, and highly responsive. What impressed us the most was how quickly they handled our situation and kept us informed throughout the entire process. Calvin offered us several options/alternatives to resolve our leaking pipes situation. Despite the situation being overwhelming to us, he made the whole experience much more stress-free. We highly recommend their services to anyone looking for plumbing/leaking pipes, water softeners, etc. Should the need arise, we will definitely be using them again in the future.
I cannot recommend Calvin highly enough. He did an incredible job fixing items around our home and went above and beyond to explain his company’s values and processes. It was a pleasure working with him, and I look forward to having him and his team back for future projects!
Business details
Service area
Based in Annandale. Serves 24 nearby cities within 20 miles:
Willway Plumbing & Gas