Westland Heating, Air Conditioning & Plumbing
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24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 3238 reviews
Top pickOur Verdict
#2 of 10 in Avon Lake, OH
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Emergency and burst pipe repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 3238 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Highly skilled technicians who diagnose complex systems accurately and go beyond the immediate problem (servicing units, identifying safety issues, cleaning root causes)
Professional crews who maintain cleanliness during work and treat homes with respect
Communication
Exceptional responsiveness: scheduled same-day or next-day, with proactive communication about arrival times
Pricing
Competitive pricing noted explicitly by reviewers
Customer reviews
Reviews from Google, Yelp & more
I called in the morning after my furnace had gone out and would not restart after a power outage . The lady that I spoke to, Katie, was able to get me scheduled right away and stayed in touch with me to let me know when the technician would get to my home . Very pleasant to talk with. The technician, Garrett, showed up on time and was extremely professional. After diagnosing the problem and having to go get a new motherboard, he installed the new part and everything worked great. He took extra time to service the unit while he was here. I have nothing but good things to say about this experience with Westland Heating and Cooling.
Charlie and crew were great to work with. They helped us out of a complicated situation. Professionalism and knowledge of our sophisticated VRF system was to notch.
Jared was quick with his diagnosis and we have scheduled to have the problem fixed 3 days after it was diagnosed and that is great. Jonathan and Alex showed up as scheduled and were able to diagnose all of the issues with the furnaces. They were able to replace many of the parts that needed replaced and they even cleaned out mud bobber nests which caused much of the issues. Great group of people with competitive pricing and responsive staff.
The entire team at Westland were amazing. From my first visit by Christian to the installation by Chad and Ryan, they were kind, professional and a pleasure to work with. They pointed out areas of concern from the previous installation, including the fact that my previous furnace of 22 years wasn’t properly grounded, and made all the necessary repairs. I not only have a new furnace, I have peace of mind knowing my family is safe thanks to their attention to detail and high quality workmanship. Call Westland. (You can thank me later) P.S. loved that they rolled out the red carpet to keep floors clean. They are very respectful and left my home cleaner than when they arrived.
The crew was fantastic! All four worked together, were professional, detailed, informative, clean and courteous. Job Well Done!
Business details
Service area
Based in Avon Lake. Serves 13 nearby cities within 20 miles:
Westland Heating, Air Conditioning & Plumbing