WaterMac
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Trust Score: 0/100 · Based on 99 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 99 Reviews Tell Us
Emergency Response
Exceptional emergency response time: technician arrived 30 minutes after call during off-hours plumbing crisis
Emergency and same-day calls
What To Watch Out For
Notably higher pricing: one 3-year customer states 'They are rather expensive' despite acknowledging good work quality
Quality & Professionalism
5 of 5 reviews praise thoroughness, efficiency, and problem-solving ability; one reviewer notes technician identified issues that saved them significant money
Notably higher pricing: one 3-year customer states 'They are rather expensive' despite acknowledging good work quality
Communication
Strong communication and transparency: 3 reviews specifically mention clear explanations of work, updates throughout job, and responsiveness to follow-up questions
Pricing
Notably higher pricing: one 3-year customer states 'They are rather expensive' despite acknowledging good work quality
Customer reviews
Reviews from Google, Yelp & more
I had such a great experience touring Watermarc! From the moment we walked in, everything felt welcoming and well-organized. A huge shoutout to Pragna,she was absolutely amazing. She was incredibly friendly, knowledgeable, and kind throughout the entire tour. She really went above and beyond to make sure we felt comfortable, answered all of our questions in detail, and made the whole experience enjoyable instead of stressful. You can tell she genuinely cares about helping people find the right place. Overall, it was a fantastic tour experience, and Pragna made a lasting impression. Highly recommend checking this place out if you’re apartment hunting in Miami!
I recently had the pleasure of working with WaterMac to replace my water heater, and I couldn't be more impressed with their service. From start to finish, the entire process was handled with the utmost professionalism and care. **Professionalism**: Igor and his team were punctual, courteous, and incredibly knowledgeable. They took the time to explain the entire process to me, ensuring that I understood what needed to be done and why. Their expertise and confidence in their work gave me great peace of mind. **Quality of Work**: Justin, the technician, carried out the installation efficiently and with great attention to detail. He made sure everything was done correctly and cleaned up thoroughly after the job was completed. My new water heater works perfectly, and I couldn't be happier with the results. **Customer Service**: Communication with WaterMac was a breeze. They were responsive to my inquiries and kept me updated throughout the entire process. Their friendly and professional demeanor made the experience even better. Overall, I highly recommend WaterMac for any plumbing needs. Their exceptional service and dedication to customer satisfaction set them apart from the rest. Thank you, Igor, Justin, and the entire WaterMac team, for a job well done!
Kyle was fantastic. He worked fast and did a very professional job. He found some real issues that ended up saving me big time. He was very thorough and I cannot express enough how great he was at his job. You want him working on your house, he will do a great job and he is honest and trustworthy. I can’t rate him high enough. Thank you for a job well done!
I have been a customer of WaterMac for three years. They have always done very good work. Their technicians are very polite, extremely professional and efficient. The work they have done for me has always been very good and reliable. In the most recent time I needed their assistance, their technician was at my house just a half an hour after I called and had the problem taken care of in less than an hour. They are rather expensive, but in the end WaterMac does very good and reliable work. I would recommend them.
We had WaterMac replace our whole plumbing and pipe and heating system in our home after a leak. They did an excellent job, we’re incredibly kind, thorough and reliable and their pricing was competitive. Igor and his team continues to be responsive with any questions or follow up needed a year later. Highly recommend!
Business details
Service area
Based in Nutley. Serves 35 nearby cities within 20 miles:
WaterMac