Water Heaters Only, Inc
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 204 reviews
Our Verdict
#7 of 15 in Pleasanton, CA
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 204 Reviews Tell Us
Emergency Response
Emergency response capability: 3 of 5 reviews highlight rapid dispatch and installation within hours to 48 hours of emergency call
Competitive pricing: 1 reviewer noted 'price was competitive as well' alongside fast service
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Consistent technician quality and professionalism: all 5 reviews praise specific technicians by name (Will, Wesley, Chrys, Luis) for expertise and pleasant demeanor
Communication
Transparent communication throughout service: 2 reviews explicitly mention technicians explaining work, warranty details, and keeping customer informed during process
Pricing
Competitive pricing: 1 reviewer noted 'price was competitive as well' alongside fast service
Customer reviews
Reviews from Google, Yelp & more
Great work quick asked and answered all questions, price was competitive as well, very friendly. Our old water tank ran it's life died and within a day they were able to schedule come and bring a replacement within 48 hours of the breakage. Very satisfied customer.
Wesley is excellent! Very personal and professional. Was able to come earlier than arranged appointment and did a great job. You can tell he is an expert at what he does. So glad we decided to go with your service! Would use again and recommend to others. Thanks again.
Saw my water heater leaking this morning. Spoke to Sirus on the phone who explained everything to me and send Chrys would be to my house in 2 hours. Chrys did a great job installing, explaining the warranty and who to call. He was very pleasant and great to work with! From the time I saw the water leak until replacement was only 4-5 hours. Overall they did a great job, and I would recommend them.
I called Water Heaters Only because my water heater had started leaking. They dispatched a technician (Luis) that day to look at the situation and give me an estimate for the replacement. I also requested a quote for replacing it with an on-demand tankless system, which is what I ultimately chose. They scheduled me for the next day and Luis and Wesley arrived in the morning and completed the conversion to tankless. They were very professional and communicated throughout the process to keep me updated and provide instructions. I am very pleased with both the technicians and the company.
Had a good experience provided by Will Gunn who showed up to help us replace our water heater. Originally it was assigned to Dan who is also very professional but he had family emergency which might lead to another day delay. Will did a good and clean job, much appreciated !
Business details
Service area
Based in Pleasanton. Serves 12 nearby cities within 20 miles:
Water Heaters Only, Inc