Vortex Plumbing Inc.
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Claims 24/7
Self-reported — not confirmed by reviews
Mid-Range
Based on review analysis
1 concern
1 of 5 reviews (3 star): scope of sewage repair did not include concrete restoration; customer not informed until after garage was broken up, causing significant inconvenience.
Trust Score: 0/100 · Based on 30 reviews
Proceed with careOur Verdict
#13 of 16 in Chino Hills, CA
No standout specialties
- You can find better-priced options nearby
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 30 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Concrete restoration after sewage pipe replacement was excluded from scope without upfront disclosure; customer took 2 days off work before learning HOA/owner would cover concrete.
1 of 5 reviews (3 star): scope of sewage repair did not include concrete restoration; customer not informed until after garage was broken up, causing significant inconvenience.
Pricing
Plumbers don't work on commission — cited explicitly by 1 reviewer as distinguishing factor that kept pricing honest.
Customer reviews
Reviews from Google, Yelp & more
Dillan (sorry if I misspelled your name) and his apprentice (sorry, I missed your name) were both absolutely fantastic, as was the entire Vortex Plumbing staff in getting a service call out. I had my old kitchen faucet replaced as well as a couple angle stops under the sink swapped out. Their plumbers do not work on commission, which is a huge plus. The work done was excellent, professional, and quick. The pricing was very fair. I would absolutely work with them again!
Dillion was wonderful. Not only was he knowledgeable he understood the importance of time. He assessed our situation fixed and or repaired what needed to be done. Then he completed it in a reasonable amount of time.
We've used vortex plumbing twice in the past few years. Just recently, our kitchen sink got clogged and the old plastic pipe burst under the sink, causing a leak in our mobile home. Called them and they came early the next day. Not too expensive. Paul was a cool young guy with long hair, and a very fair and honest person. Took him one hour to snake the line, installed a Y valve so the line can be snaked easier next time, and replaced the pipes. Will use them again if needed. Some other companies will try and rip you off. Highly recommended!
There was sewage back up under my garage that needed fixing the guys from vortex plumbing were fast and efficient .my only complaint is that after they broke up all the concrete in my garage to change a 6 ft long sewage pipe and but the dirt back in there was no one to pour the concrete amd cover it back up .they just fixed it and told me the concrete cover up in my garage was the HOA and my problem If I would have known that there was not a pre-arranged job start to finish completely I would have never have given vortex plumbing access to my garage . I had to take 2 days off of work so they could have Access to my garage As far as plumbing they are good .A complete job start to finish no
Vortex identified the slab leak and determined a better way to correct the problem without tunneling into the slab. The were quick, courteous, and reasonably priced
Business details
Service area
Based in Chino Hills. Serves 24 nearby cities within 20 miles:
Vortex Plumbing Inc.