Villarreal Plumbing Inc
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
Phone operator hung up on a customer who couldn't send a photo — rated 1 star; unprofessional theme appears 2 times out of 79 reviews analyzed, upselling concerns
Trust Score: 0/100 · Based on 74 reviews
Our Verdict
#5 of 9 in Duncanville, TX
Hire if: You need fast same-day or after-hours response
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 79 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 74 Reviews Tell Us
Emergency Response
Sub-hour arrival documented in multiple reviews; same-day service mentioned 20 times in serviceMentions (themeCounts.fast_response=39)
One documented rework failure: initial bathtub leak repair didn't hold; owner personally intervened and sent second tech — slow_response=3 in theme data suggests scheduling inconsistencies
What To Watch Out For
One documented rework failure: initial bathtub leak repair didn't hold; owner personally intervened and sent second tech — slow_response=3 in theme data suggests scheduling inconsistencies
2 reviews mention membership programs or upselling
Phone operator hung up on a customer who couldn't send a photo — rated 1 star; unprofessional theme appears 2 times out of 79 reviews analyzed
Upselling concerns
Pricing
Pricing consistently below area competitors — fair_pricing=8; drain/sewer camera + hydro-jet at $430 cited as very fair
Customer reviews
Reviews from Google, Yelp & more
We’ve used Villarreal Plumbing Inc. several times in Duncanville, and every experience has been fantastic. leo and everett were both really friendly and knew exactly what they were doing. They came out quickly when we had a leak in our pipes and got it fixed without any hassle, and the price was very fair. On another visit, they installed a new water heater for us on short notice, and we were so impressed with how smoothly everything went. the team is always responsive and really cares about doing a good job. highly recommend if you need a reliable plumber around here.
The plumber team did a fantastic job. After calling, they showed up the same day and quickly took care of our plumbing issue with real professionalism. Everett was very friendly and helpful throughout the process. The price was much lower than what we expected, which was a nice surprise. They even crawled under our house in Duncanville to reach an old pipe that had been leaking for years, and fixed everything the right way. Now, our water pressure is so much better than before—we didn’t even realize what we were missing! I highly recommend this plumbing service to anyone needing work done. Top-notch service!
Everett and Leo did an outstanding job fixing our plumbing issue in Duncanville. They arrived right on time and took the time to walk us through exactly where the leak was and how they planned to repair it. Both of them were very friendly, even with our dogs, which made us feel comfortable. The money we spent on their plumbing services was definitely worth it, and I’ll be calling them again for any future plumbing needs. Everett and Leo worked carefully when opening up our ceiling and made sure to clean up everything afterwards. They also wore their masks the whole time, which we appreciated. Before leaving, they made sure we understood the repairs and answered all our questions. The customer service was excellent, and I highly recommend this plumbing team to anyone in Duncanville looking for reliable and friendly plumbers!
The person that answered the phone asked me to take a picture and send it to him. I told him I didn’t think I could. He hung up on me. Extremely rude and unprofessional.
Not me but my mom, she is older and doesn't leave reviews and such. She said the owner was extremely rude. The guys under him though are great.
I noticed an unusual increase in my water bill, leading me to request Villarreal Plumbing Inc. to investigate the issue. I have one of their modern computerized meters, which gives me a precise readout of my water usage down to hourly intervals through an application called 'Eye On Water.' Their technician, Leo, arrived and informed me of a leak. Based on his diagnosis, I used the aforementioned app and discovered a leak rate of 3.6 gallons per hour. I decided to seek assistance from a different plumbing company, as I had prior experience with them. They sent two plumbers and deduced that the leak was located somewhere between the shut-off valve they installed at the front of my house and my meter. They quoted a repair cost of around $2500 to $3000, depending on whether they had to dismantle a rock garden or go around it. They charged me $150 for their service. Feeling the pressure from my wife to get a second estimate, I eventually agreed, despite my reluctance to spend another $150. I chose Villarreal Plumbing Inc. based on numerous positive online reviews. They sent a technician, Everett, who quickly located the leak on the outflow connection of the meter after pumping the water out of the meter box. At that point, the leak had escalated to over 6 gallons per hour. Everett tightened it as much as he could, and I noticed through the app that the leak had reduced to 1.2 gallons per hour. It turned out that the leak was Villarreal Plumbing Inc.'s responsibility as it was within the meter box. Within 24 hours, they fixed my leak at no charge. They only charged me $39 due to the short time Everett took to find the leak! I was initially prepared to use my $2400 relief money for the repair, based on the previous company's estimate. They had also warned me about a foot-wide, 30-inch deep trench that would damage my lawn, which I take great pride in. Kudos to Everett and Villarreal Plumbing Inc.! They did an excellent job!
We recently needed to have a new kitchen sink installed in our home here in Duncanville. After picking out a new sink at a local store, we started looking for a reliable plumbing service to handle the installation. We reached out to a local plumbing company, and our call was answered right away by Everett, who was very friendly and helpful. Everett listened carefully to what we needed and made sure to answer all our questions, making the whole process feel easy and stress-free. Scheduling the installation was quick and fit our schedule perfectly. We appreciated how the company kept us updated through phone calls and text messages, so we always knew when the plumber would arrive. Leo and Everett, the technicians, showed up even earlier than promised and got straight to work. They did a thorough inspection before starting and completed the installation smoothly and efficiently. We found the price for the installation to be very fair. Both Leo and Everett were extremely polite and respectful—they even put a doormat outside before coming in and made sure to clean up every bit of mess after finishing the job. Throughout the process, they explained each step so we understood exactly what was happening. They also took extra time to answer some questions about possible future plumbing projects we might consider. The whole experience was top-notch, and we are very happy with our new kitchen sink. All the receipts were sent to us electronically right away, making everything easy to keep track of. We highly recommend this plumbing company to anyone in Duncanville looking for honest, quality plumbing work. We’ll definitely call them again for any future plumbing needs. Five stars!
We’ve called on Villarreal Plumbing Inc. several times for plumbing work in our home in Duncanville, and every visit has been a positive experience. The plumbers who came out—most recently Leo and Everett—were always friendly, professional, and got the job done right. Communication has also been top-notch; they’re quick to return calls and reply to emails, which makes scheduling easy and stress-free. One time we needed help with our insurance, and Leo went out of his way to fill out a detailed report to help us get everything sorted. That kind of extra effort really meant a lot to us. After dealing with some less-than-honest contractors in the past, it was such a relief to find a plumbing company we can really trust. We’ve had problems with other service providers before, so finding plumbers this dependable is a big deal for us. We also had a unique situation one day when our two dogs got into a fight while the plumber was here. Everett jumped in right away and used a spray bottle to help break it up—he was great with the dogs and even made a shy one feel comfortable. That’s going above and beyond what you’d expect from a plumber! Overall, our whole family highly recommends this plumbing service to anyone in Duncanville or the nearby area. We really appreciate being able to rely on such quality, trustworthy service.
we’re so glad we chose Villarreal Plumbing Inc. for our plumbing needs here in Duncanville. a while back, we needed to have a valve replaced in our garage, and they handled it quickly and without any hassle. more recently, we noticed water collecting around our house and realized there was a leak somewhere. we reached out to three different plumbers, but Villarreal Plumbing Inc. stood out by calling us back within just a couple of hours and sending someone out right away to check things out. unlike another company that just sent an email estimate without even looking at the problem, and a third company that never got back to us, these folks actually came out, found the leak, and gave us an honest estimate for a repipe and a new water heater—which was something we were already thinking about. they started working on everything in less than two days. they fixed the leak, finished the repipe, and installed the water heater in about two and a half days. everett and leo were excellent. i can’t remember the name of the third plumber who stopped by, but everyone was really professional, friendly, and made sure to answer all our questions. they also left our place neat and clean after they finished the job. we’re very satisfied with the work and will definitely call them again if we need any plumbing help in the future.
When our whole family came to visit in Duncanville, we suddenly had a major plumbing emergency—two pipes burst and a P-trap started leaking. With the heat we usually get in Texas, we sure weren’t expecting plumbing issues like that! I called several local plumbers, but most couldn’t help for days. Luckily, I got in touch with a plumber who sent Everett over within the hour. Everett was amazing—he quickly fixed the pipes and walked us through everything we needed to do to prevent more problems. Our water damage was pretty serious, but Everett had a great connection with a restoration team who showed up right away to start cleaning things up. When we had another pipe problem a few nights later, Everett came back just as fast and took care of it. The plumber and the restoration folks worked together to help us with our insurance, taking photos and documenting all the damage. Even though it was a stressful time with family in town, Everett made the whole process much easier. It really felt like having a good friend help us out—he showed real care for our situation and did exactly what he promised. The service went above and beyond what we expected!
As a first-time homeowner in Duncanville, I recently had trouble with my water heater and a steady leak that kept me busy emptying a bucket. I was worried and wanted a solution fast. After my home warranty company’s plumber didn’t show up twice and didn’t treat my problem as urgent, I decided to call Villarreal Plumbing Inc. From the moment I called, Everett responded quickly and arrived at my house within about 20 to 30 minutes. Even though it was late in the day, he was able to give me a temporary fix to stop the leak. He explained everything clearly and let me know they could replace my water heater with the right size and make sure everything was up to code. True to his word, Everett returned the next morning and finished the repair right on time. The service went above and beyond what I expected. It’s great to find a plumbing company that truly cares, knows what they’re doing, and delivers excellent customer service. I’m very thankful for their help and will definitely call them for any plumbing needs in my new home. The team was professional from start to finish and made sure everything was working perfectly.
My family has trusted this plumbing company for many years. In our opinion, they are the best around for any plumbing or drain service you might need. We’ve been lucky to have Everett come out to our home on three separate occasions. Everett is always friendly, professional, and really knows his stuff. He never tried to upsell us on new fixtures or parts when our old ones still had some life left in them, which we really appreciated. One time, while Everett was fixing our pipes, I accidentally locked my dog in a small room. After taking care of our plumbing issue quickly and efficiently, Everett even tried to help get the door open and free the dog. He put in a lot of effort and didn’t want to leave until he was sure we had tried everything. Although we ended up calling a locksmith, and the dog was just fine, I was grateful for his willingness to go above and beyond. I highly recommend this company for all your plumbing and drain needs. They are always helpful, quick to respond, and provide friendly service. While I’m sure all their plumbers are great, we always ask for Everett if he’s available. You should too!
I've been using Villarreal Plumbing Inc. for several different plumbing repairs over the past few months. Everett has always explained clearly what he was going to do and gave me the costs upfront before starting any work. Since he knows we're trying to stick to a budget, he even suggested some simple plumbing fixes I could handle myself to save a bit of money, which I really appreciate. He replaced our gas line and took care of some leaks at the connections. Everett also helped us out with adding a new line to our older manufactured home. Every time, he let us know that his work comes with a warranty, which gives us peace of mind. Most recently, we had trouble with our heater not turning on, and no matter what we tried, it wouldn’t work. Everett took it apart, explained the cost ahead of time, and got it running again. I’m grateful for all the details he shares about the repair options and prices before starting the job. He’s always professional, quick to respond, and makes sure we understand everything. We’ll definitely keep calling for any future plumbing needs.
Heads up, Duncanville and neighboring areas! Should you require a plumber, no matter how big or small the task, ring up Villarreal Plumbing Inc. I was dealing with a perplexing water leak that found its way to the bottom floor of my condo, leaving my ceiling tiles all stained. Plumber extraordinaire, Everett, pinpointed the source (and walked me through the intricate network of pipes and water lines above my drop ceiling). The culprit? A leaking toilet. In steps Leo, Everett's partner of 20 years and probably the friendliest individual you'll ever encounter, who is evidently passionate about his craft. A courteous, respectful, and exceptional plumber, Leo replaced a rusted flange and outdated piping, leaving the area tidier than when he arrived. He also swiftly resolved two minor issues that had been irking me in no time at all. Villarreal Plumbing Inc offers first-rate service and their charges are quite reasonable. You certainly won't regret reaching out to them.
We arrived at our place in Duncanville and discovered we had no running water at all. We reached out to Villarreal Plumbing Inc. late on a Friday afternoon, and were pleasantly surprised when a real person answered right away. From that moment, everything went smoothly. They told us that Everett would be there in about 15 minutes, and sure enough, he arrived right on time. Everett quickly found the problem—the water pressure tank had stopped working, which explained the lack of water. The best part was that he had a replacement tank right on his truck, so he was able to remove the old one and install the new one without any delay. Within about an hour, our water was back and everything was working perfectly. The team showed real plumbing expertise and handled our issue fast, all for a fair price. If you need a plumber in Duncanville, I definitely recommend this company—they know what they’re doing and really care about their customers.
Business details
Service area
Based in Duncanville. Serves 13 nearby cities within 20 miles:
Villarreal Plumbing Inc