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Van Dreel Plumbing & Heating

Stevens Point, WI
4.7(24 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

Not Verified

No emergency data in reviews

PRICING

Mid-Range

Fair Pricing ✓

RED FLAGS

2 concerns

Time billing dispute: 10 minute drain snake billed as 1.25 hours (~$200). With only 29 reviews analyzed, even 1 mention of this billing pattern is a notable flag., Unprofessional behavior from lead technician Greg cited in 2 separate reviews (themeCounts.unprofessional=2); includes ignoring follow up questions and unreturned calls.

Trust Score: 0/100 · Based on 24 reviews

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Proceed with careProceed with care
4.7Google·4.2Yelp

Our Verdict

Proceed with Caution

#14 of 18 in Stevens Point, WI

Hire if: You need high-quality work that holds up over time

Hire if: You need transparent, predictable pricing with no surprise fees

Caution if: You want detailed upfront explanations

Caution if: You need guaranteed sub-hour response for true emergencies

Caution if: You need airtight scheduling and guaranteed arrival times

How they score across what matters

Based on 29 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 24 Reviews Tell Us

Emergency Response

After-hours response confirmed: arrived within an hour after closing on a Friday evening right before deer season — owner Greg came out personally with apprentice.

What To Watch Out For

Phone calls go unreturned per 2 separate reviewers — one 2-star review specifically called out: 'If you have too much business, don't advertise!' Responsiveness is inconsistent.

Technician attitude complaint: Greg billed 1.25 hours ($200) for 10 minutes of drain snaking and 'refused to respond to any additional questions' — tagged as 'not on the Welcome Back list.'

Time billing dispute: 10 minute drain snake billed as 1.25 hours (~$200). With only 29 reviews analyzed, even 1 mention of this billing pattern is a notable flag.

Unprofessional behavior from lead technician Greg cited in 2 separate reviews (themeCounts.unprofessional=2); includes ignoring follow up questions and unreturned calls.

Communication

Phone calls go unreturned per 2 separate reviewers — one 2-star review specifically called out: 'If you have too much business, don't advertise!' Responsiveness is inconsistent.

Pricing

Fair pricing cited in 5 of 29 analyzed reviews (themeCounts.fair_pricing=5); serves mobile homes that other plumbers refuse, at 'very reasonable' rates.

Fair Pricing

Customer reviews

Reviews from Google, Yelp & more

S
susan schultz

Phenomenal service! We called Greg and his team late on Friday, right before deer season and after they were closed, and he and his apprentice came right out within the hour and fixed our leak. Thank you, Van Dreel plumbing.

C
Cindy Kluck

I called Greg in a panic with a washing machine hose issue and in less than 2 hours he was here to help! His apprentice Keegan came a short time later and in a half hour all was fixed! Both men were knowledgeable and extremely pleasant! I recommend them with gratitude for fast service!

A
Alan Basinski

Called me back quickly. Came by right away and fixed my plumbing problem. Most plumbers shy away from mobile homes...not these guys. They were very reasonable price wise!

N
Noah Cornwell

Greg had an attitude while on site, was giving the impression that her didn't want to be on the job - Spent 10 minutes snaking a drain and charged for 1.25-hours which equated to almost $200.00 and then refused to respond to any additional questions. Greg is not on the "Welcome Back" list - A pretty disrespectful guy.

K
Kim WalterGoogle

Read other reviews, which were pretty good. I personally have no idea if they're good or bad, as they don't return phone calls...if you have too much business, don't advertise!

L
Laurie G.Yelp

We just built a new home. We hired many of the subcontractors. After getting several quotes on the plumbing and heating we sat down with people who had dealt with the plumbers on our list for advice and in the end we went with Van Dreel Plumbing and Heating. We are very happy with that choice. I spent hundreds of hours on Houzz.com to pick out the items for our house. Debbie was a huge help. She supplied me with catalogs and priced out every item I sent to her and I changed my mind a lot. She was always willing to get me a price and if it was discontinued she would find me a comparable item. The quality of the items and how it all came together was great. I am so thankful to Debbie for making it all go smoothly. All the items were there and we did not have to wait for any products thanks to Debbie telling me how long it would take for each item to come in. Now I must give credit to Greg and Derrick for their workmanship. Again they were on the job site when they were scheduled to be there. Their work never held up the construction process. They gave advice about the placement of fixtures, which we never took into consideration. They explained the iron situation we have in our water and set us up with the proper filtration system to combat the issue to save our new fixtures and clothes as well. They never blinked when I moved the kitchen sink 4 or 5 times along with various other items. They have a great team in place and we are more than satisfied!

C
Colleen M.Yelp

We moved to Iola in January and live in a farm house built in 1900. Living in a restored older home can provide some special challenges! Additionally, moving to a new area can be stressful - especially when trying to find tradespeople to work on your home. We have been so fortunate to find Greg! We initially had another plumber come out for a leaking toilet. He said it was a loose bolt. Fixed it & charged us for the service call & parts. The leak reoccurred less than a month later. We then called Greg. He responded quickly. After checking it out, he informed us all the bolts were loose & one was broken. He replaced them all & it has been perfect since then. Second issue was when our hot water heater stopped working. Greg responded again very timely & was able to fix the issues with the hot water heater. Additionally, he noticed our furnace making a funny noise. He said that it sounded like the filter was clogged. It was - badly. Greg switched it out immediately. We were so impressed with Van Dreel's customer service & professionalism that we chose them when purchasing our new air conditioner. Again, first rate service and affordable pricing! Greg is friendly, timely & his skills are awesome. We would highly recommend Van Dreel for any plumbing or HVAC issues. Thanks, Greg!

L
Lainny CurinGoogle

I just want to say that this company has put a lot of effort into getting my handicap accessible bathroom remodel done with great success and has been diligent in getting my Rhinai tankless hot water heaters that they don't normally work with installed correctly and efficiently. So far they will work with you in every situation. And I can really appreciate that.

K
Keaton S.Yelp

One of the best plumbing companies in the area. Greg & Derrick are very hard workers and make sure all their work is top of the line. If you need plumbing or heating, I would call the best in town, Van Dreel Plumbing & Heating.

K
Kurt Check

Excellent service from Greg & Derrick! Have had them do a few projects for us, always show up when they say they will, great work, fair prices, and are easy to work with! Thanks again guys!

A
Amanda ZardaGoogle

Greg was extremely professional and polite. Fixed our plumbing promptly and efficiently. Was up front and honest! Highly recommended! Will use for all of future needs as well.

M
Michelle Z.Yelp

VanDreel's professional and personable services were appreciated for a wide range of our remodeling, plumbing and heating projects. Thank you Greg and Derik!

B
Bri M.Yelp

If I could give them no stars I would. Horrible customer service and poor communication. I wouldn't recommend them if you want someone to be nice to you.

J
John ThiemeGoogle

Greg and his Son do great work. It is good to see a Father Son team working well with one another. They are very knowledgeable at a great price.

B
Baymont Inn & Suites Stevens PointGoogle

I hired this company to install 2 commercial water heaters. They are prompt, efficient, clean, and reasonably priced. Highly recommended.

Business details

Phone
(715) 204-8678
Address
1400 Okray Ave, Plover, WI 54467, USA
Hours
Varies — check website

Service area

Based in Stevens Point. Serves 2 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Van Dreel Plumbing & Heating

4.7$$
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