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United Plumbing of Southwest Florida

Fort Myers, FL
4.9(420 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Unknown

Based on review analysis

RED FLAGS

1 concern

Billing disputes on routine work: 1 of 5 reviews flags aggressive charges (trip fees, parts pickup hourly rates, $900 toilet bill) and missing itemization

Trust Score: 0/100 · Based on 420 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 420 Reviews Tell Us

Emergency Response

Fast emergency response: arrived within 24 hours for Thursday night water heater failure, and provided same-day service for power outage damage

Consistent long-term quality: 3-year repeat customer praises prompt service and reliability across multiple jobs

Emergency and same-day calls

Opaque billing structure: $900 bill for one toilet reset/restore included trip charge, $152/hour parts pickup fee, and customer still awaiting itemized bill

What To Watch Out For

Opaque billing structure: $900 bill for one toilet reset/restore included trip charge, $152/hour parts pickup fee, and customer still awaiting itemized bill

High service costs relative to scope: reviewer noted dissatisfaction with pricing despite praising the technician's workmanship

Billing disputes on routine work: 1 of 5 reviews flags aggressive charges (trip fees, parts pickup hourly rates, $900 toilet bill) and missing itemization

Quality & Professionalism

Consistent long-term quality: 3-year repeat customer praises prompt service and reliability across multiple jobs

Professional communication and teamwork: receptionist, technicians, and management all noted for clear, proactive communication

Communication

Professional communication and teamwork: receptionist, technicians, and management all noted for clear, proactive communication

Pricing

Opaque billing structure: $900 bill for one toilet reset/restore included trip charge, $152/hour parts pickup fee, and customer still awaiting itemized bill

High service costs relative to scope: reviewer noted dissatisfaction with pricing despite praising the technician's workmanship

Fast ResponderClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

Z
Zach Blum

Can’t thank Jim and Jacob at United Plumbing of SWFL enough!! Water Heater went out Thursday night and Friday afternoon Jacob arrived ready to diagnose and fix. Customer service was amazing from the receptionist who called to book the appointment as well as when Jacob was on the property doing the work. Great communication, highly reliable. Amazing quality work all around, extremely fair pricing with high quality service and I will ONLY be using United Plumbing for any plumbing needs from here on out. Thank you United Plumbing of SWFL!

J
Jay Sinha

We had a plumbing issues with the toilet not flushing - it was a very old plumbing system and old tank. Jacob took care of it within a reasonable amount of time and got the unit running. I have been doing business with United Plumbing for 3 years now and they are the best***** Great plumbers working for them and quality and prompt service all the time. I would highly recommend them As a businessman I would love to meet the owner and exchange his idea of how he runs his business so successfully. Keep it up, my friend! You are on the right track! Jay Sinha Vikrant Properties

S
Spencer Greenwood

Duvi and Daniel delivered an exceptional level of professionalism and craftsmanship on our large-scale commercial plumbing project. Speaking as an electrical superintendent, I’ve worked alongside a lot of trades on complex jobs—and it’s not often you come across a plumbing team that operates at this level. From the outset, they demonstrated a deep understanding of complex systems, tight timelines, and the coordination required on a job of this size. What really set them apart was their reliability and attention to detail. Every phase of the project was handled with precision—from rough-in to final installation—and they consistently stayed ahead of schedule without ever cutting corners. Their communication was clear, proactive, and solution-oriented, which made a huge difference when navigating the inevitable challenges of a large commercial build. One of their strongest qualities was how well they worked alongside other trades. From my perspective in electrical, coordination is everything—and Duvi and Daniel made it seamless. They communicated effectively with our team, as well as HVAC crews and general contractors, stayed flexible when schedules shifted, and approached every interaction with professionalism and respect. That level of teamwork kept the entire job moving forward efficiently and avoided unnecessary conflicts or delays. Duvi’s technical expertise combined with Daniel’s efficiency in execution created a seamless workflow that kept everything moving smoothly. They took ownership of their work, ensured everything met (and often exceeded) code requirements, and left zero room for error. If you’re looking for a plumbing team that brings integrity, skill, accountability, and true cross-trade collaboration to a demanding commercial project, Duvi and Daniel are exactly who you want on site. From an electrical superintendent’s standpoint, they set the bar for how trades should work together.

D
Dane Jolley

David did a great job and for that I give him a 5 star. The 3 star is for the billing method for the work. There is a trip charge that became part of my bill even though the work was done on the visit. The second issue was paying for him to pick up parts not on his service truck ($152 per hour). Not happy about a $900 bill to reset/restore one toilet. Still waiting for my itemized bill as well.

D
David Rice

United Plumbing provided excellent same day service when our water heater was damaged following a power outage. Travis was friendly, knowledgeable and professional. He stayed late to ensure we had hot water. We recommend United Plumbing without reservation. David and Jennifer

Business details

Phone
(239) 482-3888
Address
3560 Teeside Ln, Fort Myers, FL 33916, USA
Hours
Open 24 hours

Service area

Based in Fort Myers. Serves 6 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

United Plumbing of Southwest Florida

4.9
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