Trinity Contractors
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Budget-Friendly
Based on review analysis
1 concern
Phone reception is unreliable and staff can be dismissive. One reviewer reported the secretary who answered the phone was rude and bothered by the inquiry, preventing them from even getting a quote.
Trust Score: 0/100 · Based on 61 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 61 Reviews Tell Us
Emergency Response
Fast, same-day emergency response. One reviewer received same-day service for an urgent plumbing issue.
What To Watch Out For
Poor communication about pricing transparency. One reviewer noted lack of advance notice about final bill amount and recommended better communication when working with home warranty reimbursement.
Phone reception is unreliable and staff can be dismissive. One reviewer reported the secretary who answered the phone was rude and bothered by the inquiry, preventing them from even getting a quote.
Quality & Professionalism
Professional workmanship and job completion. Multiple reviewers confirmed repairs were done correctly and were satisfied with the quality.
Communication
Poor communication about pricing transparency. One reviewer noted lack of advance notice about final bill amount and recommended better communication when working with home warranty reimbursement.
Pricing
Competitive pricing significantly below market rate. Two reviewers specifically praised pricing, with one noting a competitor's estimate was over twice as high.
Poor communication about pricing transparency. One reviewer noted lack of advance notice about final bill amount and recommended better communication when working with home warranty reimbursement.
Customer reviews
Reviews from Google, Yelp & more
Fast and efficient and they were able to provide same day service! Only thing is say is maybe a little more communication about pricing before the final bill as they're working so you can approve and plan, especially if working with your own home warranty people for reimbursent but other than that, amazing job and fixed correctly, as usual!
Very fast and competitive pricing. Had another company local to me estimate over twice as much as trinity! Jared was on time to the appointment and very professional also was helped out with a water pressure issue. Thank you guys for your professionalism and great pricing. Will come to you in the future when needed and recommend you guys to everyone in need.
If you are truck driver with 53ft trailer this is for you To be able to back in to where they want you you have to * take right on HAWK RIDGE DR * start back up from there * I know it’s not easy but this is the only way Be safe 😁 👍🏼 fast unloading
I couldn't even get to the point of getting serviced because the secretary that answered the phone was both rude and bothered by my inquiry. In a struggling economy, where there is much competition, you may want to ensure the people answering your calls are helpful. I was needing a commercial electrician but no thank you.
We had a great and transparent experience dealing with Trinity Contractors! They replaced a 6 gang meter box and HVAC/Hot Water Heater system. We will definitely be doing future business with Trinity Contractors!!
Business details
Service area
Based in Trussville. Serves 8 nearby cities within 20 miles:
Trinity Contractors