Traditional Plumbing Co Inc
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
1 concern
No show or late arrival on scheduled appointment—1 of 5 reviews explicitly reports failure to arrive at start time on major job requiring same day callback
Trust Score: 0/100 · Based on 1013 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1013 Reviews Tell Us
Emergency Response
Fast problem identification—multiple reviewers note quick diagnosis and methodical testing (shower pan dye test, etc.)
Emergency and same-day calls
What To Watch Out For
Job coordination and handoff failures on complex jobs—installers arrived without briefing on past issues or scope, missed scheduled start time, and original 5-day timeline extended due to understaffing
Rushed crew assignments can introduce rework—additional team assembled mid-job caused repipe issues requiring correction by lead installer
No show or late arrival on scheduled appointment—1 of 5 reviews explicitly reports failure to arrive at start time on major job requiring same day callback
Quality & Professionalism
Technicians excel at thorough diagnosis and explanation—4 of 5 reviews highlight professional demeanor, clear communication, and careful problem-solving
Communication
Technicians excel at thorough diagnosis and explanation—4 of 5 reviews highlight professional demeanor, clear communication, and careful problem-solving
Respect for Your Home
Technicians excel at thorough diagnosis and explanation—4 of 5 reviews highlight professional demeanor, clear communication, and careful problem-solving
Pricing
Pricing competitiveness on major work—matched budget during competitive estimate process for full-home repipe
Customer reviews
Reviews from Google, Yelp & more
Highly recommend Traditional Plumbing! From the initial consultation to the final water heater installation, they made the entire process completely painless. The team was incredibly professional, did a great job with the install, and was fantastic to work with.
Dylan was very nice!! Dylan did a shower pan test!! When he filled shower pan up with water, my wife put red dye in water and they saw where the leak was coming from when red dye water starting leaking out on bathroom floor in one of the corners of the shower tile. Caulk had deteriorated in that corner from over the years and keeping shower clean!!
The Traditional Plumbing guys showed up and showed out for me today!! They were so professional, polite, and easy to talk to. They found my problem so quick and were so good at answering all of my crazy lady questions. 100000/10 recommend!!!!
We had our entire home Repipe due to reoccurring leaks. We reach out to several plumbing companies for estimates and Traditional price match our budget for the repairs. Our Rep set the initial start date and estimated time of completion which was about 5 days. When our installers arrived they had no clue what our past issues were or the depth of the install. Our Rep did not inform the installers about our property. Also we had to call the day of install because no one arrived at the start time. I understand things can become hectic when scheduling and workers don’t show, but this was a rocky start. William and was our installer and he was a God sent we explain our past issues with leaks and William walk us through the entire install process. Initially we told a team we be conducting the Repipe but we only received William and his helper. After about the 3rd day it was clear that the install wouldn't be completed in 5 days. On the 4th day the company scrambled a team together which seemed to be rushed which cause a repipe issues that had to be corrected by our installer William, and another installer Cody. Both did an excellent job resolving the issues. It’s about 4 weeks after completion and we are currently pleased with the installation. I would have preferred to give Traditional a five star review but as I mentioned these were some our issues during the installation. If you had five more William and Cody’s this rating would have been a five star review.
AMAZING!! I had an excellent experience with Traditional Plumbing. My tech, Dylan, took his time to properly diagnose the issue, clearly explained what was going on, and didn’t rush the job. He found the problem, fixed it the right way, and made sure everything was working perfectly before leaving. Professional, thorough, and trustworthy—highly recommend!
Business details
Service area
Based in Bartlett. Serves 8 nearby cities within 20 miles:
Traditional Plumbing Co Inc