Total Plumbing Service Inc.
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 1611 reviews
Our Verdict
#3 of 20 in dallas
- Emergency and same-day calls
No major caveats
Hire if: You need clear communication and upfront explanations
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1611 Reviews Tell Us
Emergency Response
Same-day service for mystery water meter leak — Jonathan diagnosed and fixed quickly
What To Watch Out For
Pricing scored modestly (62) suggests some customers find quotes higher than alternatives, though no specific pricing complaints in the review sample
2 reviews mention membership programs or upselling
Upselling concerns
Quality & Professionalism
Multiple multi-day jobs (sewer line under house, full repipe) described as completed ahead of schedule with clean work areas
Pricing
Pricing scored modestly (62) suggests some customers find quotes higher than alternatives, though no specific pricing complaints in the review sample
Customer reviews
Reviews from Google, Yelp & more
We had both upstairs showers that really needed the valves replaced so that they would work, and work efficiently, with no leaks. Chris replaced both valves quickly and did a great job! He also let us know about other services that we might benefit from in the future for bathroom upgrades.
I recently used Total Plumbing Service for some bathroom work at my home in Melissa, Texas, and I couldn't be happier with the entire experience. From start to finish, they were fast, friendly, and very reasonably priced—no surprises or upsells. The technicians, Johnathan and Fabian, were absolutely outstanding. They arrived on time, took the time to explain everything clearly, and provided an exact estimate upfront with no hidden fees. They worked efficiently, completed the job swiftly, and did a thorough cleanup afterward. Honestly, the bathroom looked cleaner than it did before they started—attention to detail like that is rare! I'm so impressed that I joined their maintenance program right away, and I've already scheduled them for a couple of smaller jobs coming up. If you're in the DFW area and need reliable plumbers who treat your home with respect, look no further. Total Plumbing Service is the real deal—highly recommend! Thanks again to Johnathan, Fabian, and the whole team!
Total Plumbing answered the phone after hours and was able to offer me next day service since it was not an emergency. My serviceman Alexis Cervantez was very knowledgeable and fixed everything I needed. Very professional as well was very kind. And with that ... I very much can appreciate this kind of service. Highly recommend them.
Not a good look when your drivers are going 85(at least) in a 70 on hwy 380. Truck P-016 3/18/26 at 730pm Reading a few other reviews about the same problems, maybe your fleet manager needs a talking to as well.
Overpriced. Never again.
2/17/26 Angel and Manny were able to come out same day and were thorough and meticulous with the diagnosis and repair. They were both professional and positive, and I highly recommend! 4/3/24 Joe is always timely and professional. We appreciate his service! 3/11/24 Joe has been out a few times now and always takes care of us in a professional and realistic manner. Thank you! 11/6/23 Evan provided attention to detail with his work, as well as helpful tips to ensure our system was safe and efficient. 3/9/23 Jubal was professional and provided a quality inspection! 2/13/23 Jesse is punctual and straightforward. Much appreciated! 7/13/22 Trevor and Seth were professional and thorough! 1/6/22 Sebastian was responsive and professional, and completed quality work in a timely manner. 4/22 Chris did a great job and and also gave good recommendations on a few other potential issues. We’ve been very satisfied with all the Total Plumbing associates! 12/21 We had a great experience with Raul & Nick, who repaired sewer line leaks in our home. They were punctual, professional, polite, and communicative throughout the repair process! 11/21 Marco and Nick arrived on time to isolate a sewer line leak that 2 other plumbers missed. While they were here, they installed three new toilets. They were professional, courteous and extremely thorough. They explained the repairs and answered all my questions. We will definitely use them again!
Excellent service. I called Total Plumbing out for just a routine checkup, maybe check a few old toilets, tell me about their club membership, look into preventative maintenance. Chris showed up and delivered exceptional service. Total Professional. Didn’t rush me. Answered all my questions. Educated me without making me feel stupid. After he gained my confidence and trust he was hired to replace laundry room sink and a day later I read his proposal to replace toilets. I notified him this morning to install new toilets Friday. He explained the difference between a total makeover vs new toilet and showed me the estimates and price points of several options. No guess work. Just no nonsense info. I became a club member and look forward to partnering with Chris and Total Plumbing for all of our plumbing needs in the future. We have warranty company for major expenses but hesitate to use just any plumber they may send out from now on. My husband owns a property and casualty insurance business and he’s already referred a client to Total Plumbing. Based on my impression of Total Plumbing you will be the only Plumbing Company he refers clients to!!
We had an outstanding experience with Jubal and this plumbing company. We couldn’t recommend him more highly. He was incredibly professional, punctual, and efficient—completing the job quickly without sacrificing attention to detail. It’s rare to find someone who works this fast while still being so thorough and diligent. Beyond just fixing the issue, he took the time to walk us through what he was doing and offered helpful tips and advice for maintaining our future home. That extra level of care and expertise really stood out.If you’re looking for someone reliable, knowledgeable, and genuinely committed to quality work, this is your guy/company! Truly a 5-star experience from start to finish!
My place of employment had Total Plumbing come out and I was impressed with the workers they sent out. We work in a quiet environment. Jubal and Bobby arrived and understood the atmosphere immediately. That is a nice surprise- to not have to explain how to behave in a professional environment. The communication was excellent. They were very respectful of the staff, office and clientele. They did a great job. The issue was resolved quickly. Great guys, would recommend!
Alexis, Trevor, Adrian, Fabian and Raul have been amazing. They did separate items in different times and each one have been very professional, respectful, willing to explain the problems we had, as well as explaining the process. Special thanks to Raul, Adrian and Fabian, they have done an excellent job and being so nice. To the team in the office, THANK YOU for working with me on the options and time to do the work.
I found out my water meter was running constantly and had a mystery leak somewhere. I called Total Plumbing Service and spoke with Cody who let me know they could have someone out same day to inspect. Jonathan Cortez came out later that day and was able to find were the leak was coming from. They were very professional and took care of us quickly so I would recommend them to anyone in need of a good plumbing service!
I was pleasantly surprised they were able to install the new toilet in such a short time and in my tiny bathroom. I've never called a plumber before. My dad was the family plumber, but he is 90 now, so my brother recommended these guys. They diagnosed that it wasn't the new sewer system that the city put in, but the toilet. I didn't realize just how bad the old toilet was until they installed the Kohler.
Trevor arrived at home as scheduled. Pleasant, courteous and finished the job as I expected. I thought the price was high for a simple job to replace a corroded faucet and seal a slow drip around shower head connection. Was honest and concurred the price with explanation from company chart pricing and others. With my senior discount I thought the price was still high with the issue I describe above.
I received next day service and the plumber (Jesse) arrived during the assigned time frame on that day. He explained two options to solve my plumbing problem. I chose one and he started to work to fix the problem. He was polite, professional, and promptly completed the task. I was impressed with the way my call was handled in the front office and the service provided onsite.
The guys were courteous, professional, and finish the job ahead of schedule By two or three days. We had a broken pipe that was pouring water in the front yard, and they diagnosed it and had it dug out and repaired two days after. They have not backfilled it yet, so I hope that all goes well, but these guys have done their job well as far as I can tell.
Business details
Service area
Based in Dallas. Serves 9 nearby cities within 20 miles:
Total Plumbing Service Inc.