Tony's Plumbing Co Inc
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Not Verified
No emergency data in reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 139 reviews
Our Verdict
#2 of 13 in New Albany, IN
- Budget-conscious homeowners
No major caveats
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 139 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Not enough data to identify weaknesses
Quality & Professionalism
10-year customer loyalty cited in 1 review covering drains, new lines, water heater install, and fixture replacement—all work described as expert and efficient.
Communication
Technicians offered multiple price-point options before work began in 1 of 5 reviews; office staff (Sarah) praised for scheduling communication.
Pricing
fair_pricing confirmed in 2 of 5 reviews; repaired water heater at reasonable cost when 2 other companies pushed for full replacement.
Technicians offered multiple price-point options before work began in 1 of 5 reviews; office staff (Sarah) praised for scheduling communication.
Customer reviews
Reviews from Google, Yelp & more
I have been hiring Tony's Plumbing for over a decade. Not only do you get excellent work for a reasonable price (and you definitely do!) But you also get good people who bring their genuine kindness into everything they do. I have had drains cleared, new lines run, a water heater installed and fixtures replaced. It has always been done expertly and efficiently. Tony's will continue to be my first and only call for all my plumbing needs!
Sarah was a joy to deal with while getting us scheduled. She was personable, knowledgeable, and kept us posted. Tanner and Henry came out and did professional, fast work. They offered multiple options at various price points and made sure we understood the decisions that we were making. I highly recommend this plumber. We will be using them for all future work.
Tony’s repaired a water heater for us in Feb. 2025 for a reasonable price when other companies were pushing us to replace it before even looking at it. I’ve dealt with about 900 nightmare tradesworkers and contractors for other things since then and my appreciation for Tony’s has grown. I wish it was all that easy.
They had the best price by far out of the multiple quotes we got for replacing our kitchen faucet and hooking up our countertop dishwasher to our plumbing underneath the sink. They did an excellent job. Very efficient, neat and professional. Happy we went with them and would gladly hire them again for any future plumbing needs.
Paul and Isaac were both top tier! Professional, friendly and and very informative. The price was very affordable. It's my first time using Tony's Plumbing and I highly recommend them.
Business details
Service area
Based in New Albany. Serves 5 nearby cities within 20 miles:
Tony's Plumbing Co Inc