Tommy Malozi Jr Sewer, Drain, and Plumbing
Plumber · Bethlehem, PA
Our verdict
Tommy Malozi Jr posts a near-perfect record: 91 of 92 reviews are 5-star (reviewConsistency=0.957), fast_response=16, fair_pricing=8, with same-day water heater, sewer, and frozen pipe work all documented across 12+ same-day mentions.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Bethlehem, PA · compare all →
Our opinion, based on the 92 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
fast_response cited 16 times across 92 reviews; same-day water heater replacement on Sunday documented; arrived quickly for frozen pipes and burst line.
3 cited reviews
“My Water heater went bad on Sunday. I called Tommy Malozi and he and his son came out today and replaced it!! They were extremely responsive and professional. There prices are reasonable and they cleaned up all the debris. These guys are third generation plumbers here in the valley.”
“I had a major problem with frozen pipes and a broken water heater. Tommy along with Jimmy and Greg got everything fixed and working again on very short notice and for a very reasonable price.”
“Ready to take a shower early Saturday morning and there is no hot water. I call Tom Malozi. You get a person, not an answering service! Using facetime I showed him my gas water heater. Since it wasn't leaking, he thought the pilot went out and walked me through re-igniting it.”
Pricing described as 'very reasonable' and 'less expensive than previous plumber'; saved customer money by skipping unnecessary repairs in one visit.
1 cited review
“I had a major problem with frozen pipes and a broken water heater. Tommy along with Jimmy and Greg got everything fixed and working again on very short notice and for a very reasonable price.”
Cited in 3 of the 92 reviews we analyzed — 2 cited reviews not excerpted here.
Phone answered live (not answering service); walked customer through water heater pilot re-ignition via FaceTime at no charge on Saturday morning.
1 cited review
“Ready to take a shower early Saturday morning and there is no hot water. I call Tom Malozi. You get a person, not an answering service! Using facetime I showed him my gas water heater. Since it wasn't leaking, he thought the pilot went out and walked me through re-igniting it.”
Cited in 2 of the 92 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 92reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“Called left full detailed message never got a call back”
Positive
“Mr. Malozi and his son installed a new bathroom sink that was a bit of a challenge. He also took the time to explain the best way to maintain my shut off valves and other maintenance. He took the time to do the job right and was very fair with pricing. I have upcoming upgrade project and a powder room install and will definitely be working with him again!”
“Called for a quick question about my sump pump. He did not service my area but took the time to help me troubleshoot and explain some stuff to me which now of days no one does that anymore. Thank you again for the help”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2020.
Across platforms
Should you hire Tommy Malozi Jr Sewer, Drain, and Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
- Sewer line repair and replacement
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
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Nearby: Bethlehem · Bath · Parryville · Little York