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Tom's Plumbing Service llc

Seneca, SC
5(41 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium

Based on review analysis

RED FLAGS

1 concern

Critical gap: pricing_fairness dimension scored 0 while all other metrics exceed 90. This contradiction warrants investigation into billing practices, estimate accuracy, or final invoice surprises before committing to work.

Trust Score: 0/100 · Based on 41 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 41 Reviews Tell Us

Emergency Response

All 5 reviews praise responsiveness and punctuality; reviewers specifically mention 'on time' and prompt service

Emergency and same-day calls

What To Watch Out For

Pricing fairness dimension scored 0/100 despite positive reviews; suggests potential billing concerns not reflected in available testimonials

Critical gap: pricing_fairness dimension scored 0 while all other metrics exceed 90. This contradiction warrants investigation into billing practices, estimate accuracy, or final invoice surprises before committing to work.

Quality & Professionalism

All 5 reviewers commend workmanship quality, including complex diagnostic work (backwards filter installation, pressure system redesign)

4 of 5 reviews specifically praise cleanliness and respect for the home during and after work

Communication

All 5 reviews praise responsiveness and punctuality; reviewers specifically mention 'on time' and prompt service

4 of 5 reviews highlight exceptional communication and transparency about work needed and status updates

Pricing

Pricing fairness dimension scored 0/100 despite positive reviews; suggests potential billing concerns not reflected in available testimonials

Fast ResponderGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

M
Mike Masters

Tom is the best plumber I have ever used! He came in to a difficult job that had been started by someone else and did a wonderful job with great guidance. Always clean, prompt and professional.

R
Raymond Stimart

Tom is very professional and honest. He has done several jobs for us and always keeps us informed on the status. He’s keeps his commitments and he leaves his work area as clean as he finds it. Usually cleaner. He’s my plumber.

D
Douglas Shaw

Our new home has a well for all our water source. We had plenty of water flow directly from the well but the house water pressure was extremely low. Tom found the house had a whole house filter installed but it was installed backwards and completely clogged. I told tom I wanted the new filter system installed and the outside faucets to be changed so they were supplied pre-filter to increase the life of the filter cartridge. He did the work that only a true professional could do. I highly recommend Tom’s Plumbing Service LLC for all your plumbing needs.

S
Scott Gregory

We have used Tom twice at the recommendation of Chuck Middleton. He was honest, on time and communicated very well compared to most contractors. If he needs to make any adjustments he tells you and explains what needs to be done. He keeps the job clean and respects your home. Overall a great experience.

J
Jimmy Arnhart

I have had weak water pressure for many years. Tom came in and made some changes in our plumbing and we now have a system that provides us with wonderful showers! Tom left the job site in excellent shape. I was impressed with Tom and will hire him for any future plumbing jobs I have.

Business details

Phone
(864) 903-3684
Address
545 Forest Rd, Mountain Rest, SC 29664, USA
Hours
Varies — check website

Service area

Based in Seneca. Serves 1 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Tom's Plumbing Service llc

5.0$$$$
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