To the T Plumbing Heating & Air
Plumber · Westminster, CO
Our verdict
20 of 91 reviews mention fast response and the office team (Karen, Sarah, Rae, Megan) is repeatedly called out by name. Pricing is the recurring soft spot — multiple 4-star reviewers note unexpected minimum charges, including a $489 fee for a 1-hour job and a $3,000 sink-install quote.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 91 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Sent a plumber within an hour on a Saturday for a dead water heater — tech diagnosed it was actually a breaker issue and googled the breaker code so the homeowner could brief an electrician
1 cited review
“My water heater died on a Saturday, and To the T was able to send a plumber out within an hour. We were able to figure out that it wasn’t my water heater, but my breaker that had died. Hector went above and beyond and googled what the breaker code meant”
Office staff (Karen, Sarah, Rae, Megan) named repeatedly across reviews for fast scheduling and follow-through
1 cited review
“From the moment I contacted the Office, Sarah and Rae were incredibly professional and responsive. They promptly scheduled a convenient appointment for me and their team arrived right on time”
Cited in 2 of the 91 reviews we analyzed — 1 cited review not excerpted here.
Showed up within an hour over the Christmas-Eve holiday week to assess an HVAC system in Thornton
Cited in 1 of the 91 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
$489 minimum fee for a quick 1-hour job was not disclosed up front — customer says he'd have looked elsewhere if he'd known
“The fee was a bit high for a quick and simple 1-hour job. I did not ask about a minimum charge, nor was the $489 fee shared with me when I was informed about the service call fee.”
Sink-install quote came in near $3,000 for a 'simple double metal sink,' prompting the homeowner to shop around
“the quote was expensive, almost $3,000 to install a new sink, which seems high to me!”
Keep it in proportion: these concerns are cited in 2 of the 91 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Communication with the company was perfect. Sarah was friendly, the technician was on time, and Sarah made contact at each phase. Best customer service I have had in a long time. Why 2 stars? Price. Two outside faucets, leak when turned on, and only when turned on. Quote took 5 mins to perform (cost 59 dollars just to get a quote, which, is fine but should be noted). $1055 dollars for the repair. I nearly laughed …”
“Over priced and doesn’t follow instructions”
Positive
“To the T Plumbing are wonderful. They have been my long time local go to for any plumbing needs I've had. They have always been quick, reliable and most of all honest. They replaced a failed kitchen sink disposal for me today and my opinion of them stands. 🙂”
“I could never praise this company enough. I own a duplex. I put in a new sewer line. It was a complete disaster. To the T plumbing replaced the sewer line on the other side of my duplex! THEY WERE AMAZING!!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Nov 2025.
Should you hire To the T Plumbing Heating & Air?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own To the T Plumbing Heating & Air?
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Find plumbers near you
To the T Plumbing Heating & Airisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westminster · Longmont