TLC Plumbing Inc.
Plumber · Santee, CA · Open 24 hours per Google listing
Our verdict
Excellent craftsmanship and weekend emergency response, but recent responsiveness issues suggest possible operational decline.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Strong workmanship quality: 4 of 5 reviews explicitly praise professional, quality work and well-trained technicians
1 cited review
“impressed with their obvious concern for quality work”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Fast emergency response when engaged: 2 reviews highlight same-day or weekend dispatch for urgent repairs
Cited in 2 of the 5 reviews we analyzed.
Long-term customer retention: one customer used TLC for 13 consecutive years
1 cited review
“impressed with their obvious concern for quality work”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Possible recent operational collapse: single 2026 review reports unanswered emergency call and suggests company may be out of business, contradicting 4 older positive reviews
“Waited 3 days for a callback for failed water heater”
Severe callback delays: 3-day wait for emergency water heater failure with no follow-up contact
“Waited 3 days for a callback for failed water heater”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Waited 3 days for a callback for a failed water heater, never heard from them. I assume they went out of business.”
Positive
“Danny came out on a weekend and bailed me out of a tight spot. He was very helpful and quick with his repairs. He also advised me on a couple of things that didn't look quite right with the plumbing. I appreciated his openness about sharing his knowledge. I will definitely be called TLC for future projects or emergencies.”
“My experience with TLC Plumbing was awesome! From my first contact with Thad who help me understand my parent's plumbing issue to Bruce who was dispatch quickly was exceptional. I appreciate the friendliness, the honesty, and the professionalism. The genuine concern I had for my elderly parents and the need to work through me was most appreciated! I recommend this company to anyone with a plumbing need and I will be …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 31 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Own TLC Plumbing Inc.?
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