Titletown Plumbing, LLC
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Confirmed by reviews
Budget-Friendly
Based on review analysis
1 concern
Labor warranty policy unclear or undocumented: One reviewer (4/5 star) reported no information provided on labor warranty and unanswered follow up requests.
Trust Score: 0/100 · Based on 23 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 23 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Hourly rate model can inflate costs on multi-hour jobs; one reviewer notes per-job pricing from competitors may have been cheaper.
Operational gaps during complex jobs: technician left mid-project to attend another site, extending completion to 2 days.
Inconsistent follow-up communication: Customer received no response to warranty inquiry after multi-toilet job.
Labor warranty policy unclear or undocumented: One reviewer (4/5 star) reported no information provided on labor warranty and unanswered follow up requests.
Quality & Professionalism
Highly skilled technicians: 3 of 5 reviews specifically commend technical proficiency and workmanship quality.
Communication
Exceptional emergency responsiveness: 2 of 5 reviews explicitly praise same-day arrival and after-hours availability, including work scheduled after 5pm.
Transparent communication on pricing: Repeat customer reports competitive rates and willingness to provide hour breakdowns when questioned.
Inconsistent follow-up communication: Customer received no response to warranty inquiry after multi-toilet job.
Pricing
Transparent communication on pricing: Repeat customer reports competitive rates and willingness to provide hour breakdowns when questioned.
Hourly rate model can inflate costs on multi-hour jobs; one reviewer notes per-job pricing from competitors may have been cheaper.
Customer reviews
Reviews from Google, Yelp & more
Jake and Riley were superbly professional and knowledgeable. It was very clear they knew exactly how to do the job. I am so very grateful that I had them to do this job. 100 stars would be more appropriate than only 5!
Had a fiasco related to removal of old washer and dryer to prepare for installation of new appliances! Terry came through like a knight in shining armor to fix our problem in an emergency situation. THANK YOU TITLETOWN!!!!
As a customer that has used TP several times I can not recommend these guys more. Rocky and his entire crew are great. Fast service done well at a VERY reasonable price.
Replacement of 4 toilets, shutoff valve, water supply line and repair of a flange. Took 2 days and for a total of 7 hours. This company is very responsive with calls but seems to be overbooked as the technician (Jake) had to leave in the middle of the work to another site. The technician was on time and called prior to driving to site which was great. The toilet work looks great, but there is no information regarding labor warranty and I have not received a response in regards to it. Their per hour rates are competitive but may have been cheaper to find a company that has per-job rates for work that requires multiple hours. The company was willing to provide a breakdown of the hours worked when I requested them due to a discrepancy with the hours balancing.
Excellent experience! I called mid morning for an emergency and they were able to come same day without an issue. The job before me took a couple hours more than expected, but they kept me in the know with updates and still came out after 5pm to work me in the day. I would highly recommend them and will use again if I have future plumbing needs!
Business details
Service area
Based in Gainesville. Serves 1 nearby cities within 20 miles:
Titletown Plumbing, LLC