Tide Turners Plumbing
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Based on review analysis
1 concern
Critical discrepancy: dimension score shows pricing_fairness=0 (worst possible) while all 5 Google reviews are 5/5 stars with no mention of cost overruns or unfair billing—suggests either hidden fees not captured in these reviews or data quality issue
Trust Score: 0/100 · Based on 214 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 214 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify pricing or billing concerns in reviews, but the pricing_fairness dimension score of 0 suggests serious cost issues not reflected in these Google testimonials
Critical discrepancy: dimension score shows pricing_fairness=0 (worst possible) while all 5 Google reviews are 5/5 stars with no mention of cost overruns or unfair billing—suggests either hidden fees not captured in these reviews or data quality issue
Quality & Professionalism
All 5 reviews praise professionalism, thoroughness, and attention to customer satisfaction (cleaning, safety covers, detailed explanations)
Communication
Exceptional emergency responsiveness—showed up in minutes for a middle-of-the-night pipe burst and provided preventative tips
Proactive communication—sends photos and technician write-ups before arrival
Pricing
Not enough data to identify pricing or billing concerns in reviews, but the pricing_fairness dimension score of 0 suggests serious cost issues not reflected in these Google testimonials
Customer reviews
Reviews from Google, Yelp & more
Athens and the Ben Franklin Plumbing staff performed the plumbing repairs in a timely and professional manner. Athens explained the problems and how to fix it. I was very pleased with him and the overall service.
Tide Turner plumbing did an amazing job. I had a fantastic experience with this company. Thier team was incredibly helpful and solved my issue quickly. Went above and beyond to make sure I was satisfied. I highly recommend them if you are looking for top-notch service.
I called Tide Turners in the middle of the night as we had a pipe burst & they showed up in minutes to identify a broken pipe, repair & assisted with tips to do around the house to minimize a pipe bust. 10 out of 10, definitely recommend. Very professional!
I wanted to take a moment to acknowledge the phenomenal service I received from the J.A. Flores team—particularly Kim and Jason. We had a complex commercial project in an upscale area that required a high level of precision, expertise, and adherence to a very tight timeline. They not only met expectations but exceeded them. Thank you for your professionalism and for making this project a success.
Prompt service! The company sent photos & write-ups about each technician, which I appreciated. Upon arrival, safety covers were placed on shoes & the technicians thoroughly explained the issue, replaced the part & cleaned up the area. They were professional & courteous! I highly recommend.
Business details
Service area
Based in Mesquite. Serves 13 nearby cities within 20 miles:
Tide Turners Plumbing