Thorne Plumbing, Inc.
Plumber · Green Bay, WI
Our verdict
Same-day emergency response with exceptional customer service—calls back immediately with helpful advice and finishes jobs in under an hour.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: multiple reviewers report same-day appointments and rapid callback times, including a 6AM call resulting in 9AM service
Cited in 2 of the 5 reviews we analyzed.
Proactive problem-solving: staff identify warranty coverage and save customers money rather than just replacing equipment
Cited in 1 of the 5 reviews we analyzed.
Consistent professionalism and friendliness: 5 of 5 reviewers specifically praise politeness, punctuality, and respectful communication from named crew members
Cited in 3 of the 5 reviews we analyzed.
Strong office coordination: receptionist and administrative staff actively communicate with customers throughout job process
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I work with Ted and his crew on a lot of new construction homes. Extremely reliable and cost effective plumbing company! If you need a plumber, make sure to call Thorne Plumbing!”
“Really can’t say enough good things about Jane and Ted. We worked with them when building our house and they were on top of everything and made the process very easy for us.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 31 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Thorne Plumbing, Inc.?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Thorne Plumbing, Inc.?
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