Thomas Plumbing & Affordable Drain Service
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 537 reviews
Our Verdict
#3 of 6 in American Fork, UT
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Whole-house repiping
No major caveats
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need high-quality work that holds up over time
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 537 Reviews Tell Us
Emergency Response
Responsive scheduling and proactive communication (office staff 'reached out quickly' and scheduled next-day replacement; technician explained work and confirmed decisions before proceeding)
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Exceptional workmanship with thoughtful approach to minimizing property damage (5 of 5 reviews emphasize quality; 1 specifically notes seeking 'cleanest way to run pipes causing least damage')
Communication
Responsive scheduling and proactive communication (office staff 'reached out quickly' and scheduled next-day replacement; technician explained work and confirmed decisions before proceeding)
Pricing
Fair, transparent pricing compared to industry standard (2 reviewers explicitly mention competitive rates; 1 long-term client of 12+ years attests to consistent value)
Customer reviews
Reviews from Google, Yelp & more
AMAZING! This is the best plumbing company I’ve ever hired — and I’ve worked with quite a few over the years. I needed a full water line re-pipe for my home, so I hired Thomas Plumbing. Dylan came in and quickly assessed the layout of the house. I was immediately impressed by his professionalism and attentiveness. Within about 20 minutes of evaluating everything, he was ready to get started. The project took two days, and several things really stood out: - He looked for the cleanest, most efficient way to run the new pipes while causing the least amount of damage (minimal drywall removal). - He took the time to remove the old water lines. I understand that’s not always feasible, but it made a big difference in keeping everything clean and organized. - Even though he knew the job wouldn’t be finished in one day, he made sure we still had running water to all fixtures before leaving that evening. - He clearly explained what he was doing and made sure I was comfortable with any major decisions (such as cutting drywall). - He thoughtfully considered future plumbing plans, like adding a water softener or extending water lines to other areas of the property. - And just as important — he had a great attitude. Some plumbers can be grumpy, but Dylan was genuinely pleasant to work with. Overall, the project was masterfully done. I truly couldn’t have chosen a better company for this job and will absolutely hire them again in the future.
Thomas Plumbing was tasked by our home warranty company to replace our hot water heater. Debbie, who was knowledgeable and very helpful, reached out quickly and we schedule a technician to come assess the situation. We had a replacement scheduled the next day. Despite an epic snowstorm, the technician Chris made it to our house and was able to efficiently and proficiently install the new unit. He was courteous and detailed. It has only been a day, but so far we are happy with our new water heater. Additionally we are very happy with our experience working with Thomas Plumbing.
Had a great experience working with this plumber. They were professional, showed up on time, communicated well, and did solid, quality work. Made the process easy and helped keep the project moving smoothly. I’d definitely work with them again and recommend them to others.
⭐⭐⭐⭐⭐ I highly recommend Josh Thomas of Thomas Plumbing in Spanish Fork. It’s such a relief working with someone who operates with true integrity and strong business ethics. Josh knows plumbing inside and out — you can tell immediately that he understands his craft thoroughly and takes pride in doing the job right the first time. When it comes to plumbing, perfection matters. Water damage can be devastating, and you want absolute confidence that the work is solid and secure. With Josh, you feel completely confident and at ease knowing everything has been handled correctly and professionally. If you’re looking for dependable, knowledgeable, and trustworthy plumbing service, you’ll be glad you called Josh. Five stars all the way.
Josh, the plumber, is the very best. He is a true professional and extremely competent. He does work and installation for very fair prices unlike other plumbers who charge an extremely high rate. Probably most of all, he is trustworthy and can be counted on to follow through. It is also a pleasure to coordinate his services through Debbie who handles the office part of the business. She is responsive and has a great sense of humor. Working with Thomas Plumbing has been a great experience. I would definitely recommend using Thomas Plumbing. It's for anyone who needs repairs or installation of new items. I have been using Thomas Plumbing for over twelve years and i'm completely satisfied. James Innes Salem
Business details
Service area
Based in American Fork. Serves 8 nearby cities within 20 miles:
Thomas Plumbing & Affordable Drain Service