The Round Rock Plumber
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24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
1 concern
Perfect 5 star uniformity across 75 reviews is statistically unusual; one reviewer explicitly noted suspicion about 'all 5 star reviews' before becoming a customer, suggesting possible review curation or filtering
Trust Score: 0/100 · Based on 31 reviews
Our Verdict
#1 of 13 in georgetown
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 96 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 31 Reviews Tell Us
Emergency Response
Exceptional responsiveness: 8+ reviews mention same-day or next-day service, with one reviewer noting arrival within 2.5 hours on a Saturday morning and another getting response in under an hour
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Pricing positioned at premium tier: 3 reviews acknowledge 'slightly high' or 'higher side' pricing, though all felt quality justified the cost
All reviews are 5-star with no critical feedback: 75 reviews with zero 1-3 star reviews raises questions about review authenticity or selection bias
Perfect 5 star uniformity across 75 reviews is statistically unusual; one reviewer explicitly noted suspicion about 'all 5 star reviews' before becoming a customer, suggesting possible review curation or filtering
Quality & Professionalism
Thorough workmanship and attention to detail: 5+ reviews highlight going beyond the stated job (fixing additional issues noticed), explaining problems to avoid future damage, and meticulous cleanup
Pricing positioned at premium tier: 3 reviews acknowledge 'slightly high' or 'higher side' pricing, though all felt quality justified the cost
Communication
Exceptional responsiveness: 8+ reviews mention same-day or next-day service, with one reviewer noting arrival within 2.5 hours on a Saturday morning and another getting response in under an hour
Thorough workmanship and attention to detail: 5+ reviews highlight going beyond the stated job (fixing additional issues noticed), explaining problems to avoid future damage, and meticulous cleanup
Pricing
Transparent pricing and ethical approach: 6+ reviews specifically praise fair quotes, refusing to upsell unnecessary work, and providing lowest rates without 'games' compared to competitors
Pricing positioned at premium tier: 3 reviews acknowledge 'slightly high' or 'higher side' pricing, though all felt quality justified the cost
All reviews are 5-star with no critical feedback: 75 reviews with zero 1-3 star reviews raises questions about review authenticity or selection bias
Customer reviews
Reviews from Google, Yelp & more
Great plumbing technicians with a tone of experience. They are also very patient to answer all your questions
Mike provided excellent service, and we couldn’t be more satisfied. He worked through some tough conditions while staying calm and friendly, ensuring our issues were fully resolved. His expertise and attention to detail were evident as he clearly explained our options and kept us updated throughout the process. While their pricing is on the higher side, the quality of service made it well worth it—I’m a happy customer!
I had an exceptional experience with The Round Rock Plumber! They were incredibly prompt, arriving right on time and getting to work immediately. What stood out most was their attention to detail—they didn’t just fix the issue but took the time to explain what caused it and how to avoid it in the future. Their professionalism and friendly demeanor made the whole process stress-free. Highly recommend them for any plumbing needs!
Not a Round Rock company, someone who barely spoke English from a call center hung up on me when I asked if they were actually in Round Rock.
Amazing service from locally owned business I found Plumbsy (Kyle) thru an app that allows local plumbers to provide estimates based on pics/description of work needed. I got more than 1 estimate & compared reviews. The "all 5-star reviews" on Yelp made me apprehensive at first, but they all seemed legitimate. We decided to go with Plumbsy, based on - Kyle's clear & fair estimate, the review standings for other businesses, & his understanding what we were looking for despite my laymen's descriptions (convert our 60/40 sink into a single sink, under mounted, oil rubbed bronze faucets etc.). Note: Some of the other candidates were only interested in selling us water softener systems or didn't convey any confidence in understanding what we needed. It took about a week for the parts to arrive & Kyle scheduled with us for a next day install. It was painless & the after is stunning. Thank you so much for the amazing work. I love having a new kitchen sink & faucets to start off the new year right!
A major yard line leak appeared in our front yard Saturday morning. After a Google search, I scheduled emergency service with another company that afternoon. When the confirmation email arrived, the appointment was a day later than discussed. After seeing a number of bad reviews and accusations of price gouging, I was feeling sketchy about things, so I submitted a project request in Yelp, and Kyle was the 1st to respond with availability that weekend, and I'm so glad he did! I immediately booked the Sunday morning appt. and canceled the one I had with that other plumber. Kyle did a great job repairing the leak caused by questionable installation design and shifting clay soil. I am very pleased with the work and the price seemed quite reasonable. I will definitely be contacting Plumbsy if I ever have another plumbing problem here.
We recently purchased a new home and were looking to install a water softener and filtration system. We had spoken with other companies and so glad that we went with Plumbsy. Kyle took the time to answer all of our questions in detail before we made a decision. He walked us through all of our options and really took the time to make sure made a fully informed decision. He showed up right on time to install our system, did meticulous work and walked me through every aspect of his work and our new system. We ended up adding an RO system and new faucet on top of our original project based on our conversation the day after them install and are so happy we did. Kyle was awesome to work with and I would highly recommend using Plumbsy. On top of all this, they were also better priced than other quotes we received for the same work.
As a Realtor in Austin, I work with many vendors, and Kyle is one of the best plumbers I've come across. He was referred by my neighbor, and after using him for my personal home, I now confidently refer him to all my clients throughout Austin and surrounding areas. Kyle is always on time, professional, and gets the job done right the first time. He quickly diagnosed the issue and fixed everything efficiently. His pricing is very reasonable, which is important for both homeowners and my real estate clients. If you're looking for a reliable, trustworthy plumber in Austin, Texas, I highly recommend Kyle. He's someone you can count on, whether it's for your home or for real estate needs.
I had a pool valve/plumbing issue that the pool company said needed to be fixed by a plumber. I did the usual Yelp shout out and Kyle from Plumbsy was one of the first to respond. The time from response to my door was probably less than an hour! Amazing. Kyle was super down to earth, gave me a quote on the spot (which was cheaper than what I had received from another larger company) and got everything fixed immediately. I really appreciated how responsive, friendly and reliable he was. Will definitely be my go-to plumber in the area since I love to support small local business. Give Kyle a shout if you need any plumbing work done!
I gathered seven quotes to get my water heater replaced, and I went with Plumbsy. I have zero regrets. Kyle was quick to communicate, has extensive experience, and is passionate about doing the job right. The "other guys" were either much more expensive or showed a lack of customer understanding, experience, and care--not worth the risk of getting someone to have me buy the parts and sloppily put it together. I will be reaching out to Plumbsy if I have any other plumbing issues, as their service exceeded my expectations. Kyle, in particular, was very personable and knocked the job out of the park. Highly recommend.
I submitted a request for a quote. Told them what I needed, the parts I had. It was preventive maintenance. Lowe's or Home Depot will tell you how much installing or replacing a toilet would be.. well Plumbsy was the only company who provided a flat free quote. Straightforward. I don't know why other companies don't do that. Everyone would understand that there may be other charges but as shoppers we want to see who offers competitive prices. I only hire companies who offer flat free prices BASED on what customers described. Quality work, reasonably priced (plumbers charge more than electricians!)
I was advised by the City of Round Rock Water Utility that I had a water leak to the house and I needed to contact a plumber to repair. I can not say enough good things about Kyle C from Plumbsy. In a day and age where we have grown accustomed to sticker shock for home repairs it was a pleasant surprise to not be punched in the gut with another ridiculous quote. Kyle was quick to get to the property, assessed the situation, provided a quote, began repairs and sent status pictures along the way. Absolutely phenomenal service and I would highly recommend.
Finding a professional, especially with plumbing, can be very intimidating. We are blessed to have found Kyle/Plumbsy when we had an emergency water heater replacement. He communicated quickly and provided exceptional service at an unbeatable price point (I had 3-4 other quotes). Kyle took the time to explain potential causes of the failure, as well as walked us through how to avoid them going forward. His knowledge and patience was above and beyond my expectation. He's easily on my speed dial for any other plumbing needs in the future!
We had a small water leak and worried about the repair cost and finding a good plumber. I am glad we chose Plumbsy. The customer service was friendly and professional. The owner, Kyle Cosby, did a great job fixing the leak. It wasn't easy because he had to penetrate the concrete of the side walkway and deal with galvanized pipe. Other plumbers would give up but Kyle found the correct connecting part and finished the job. We appreciate Kyle's work ethic, honesty, fair price and professionalism. We highly recommend Plumbsy!
Truly an awesome company. Honest, fast, reliable. I asked for a quote to disconnect the water softener. I got many responses that first they needed my address to see the unit, even though I posted a picture. Plumbsy, John, the owner gave me the lowest flat rate without game playing. And without "we need to see it first " The next day they arrived on time and took care of business. No game, no inflated price. Honest, straightforward. I highly recommend this company and will use them for all my needs in the future.
Business details
Service area
Based in Georgetown. Serves 9 nearby cities within 20 miles:
The Round Rock Plumber