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The Plumbing Works

Lancaster, PA
4.7(40 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 40 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 40 Reviews Tell Us

Emergency Response

Ultra-fast emergency response: one reviewer reports technician arrived within 15-20 minutes of urgent call

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

No significant concerns found in reviews ✓

Communication

5 of 5 reviews praise clear communication and detailed explanations of work before and after

Pricing

Reasonable pricing mentioned explicitly in reviews

Fast ResponderFair PricingGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

C
Christine Kue

Avion Roache was spectacular. He arrived on time, took a look a our sewage that had been backed up for a couple of days now- he came in and went in with a huge snake and de-clogged it. He was also very friendly to my husband and I and explained everything before he was going to do the job. IT was very informative and he even gave us a quote on how much everything would cost. HE was awesome. Highly recommend this company and what I also love is that they send you a text of who the technician is (along with their photo) so you knew exactly who you were going to expect at your door. We loved their service. :) we'll be reaching out to them again if we ever have anymore plumbing problems.

B
Bob Echternach

Great group! Very communicative. Shane did an awesome job. Efficient at the job, reasonable price, and the work he did was great. Went above and beyond explaining what was done and the why. Recommended folks!

S
Stacy M.

Contacted by phone to set up appointment. The call taker was very pleasant and accommadating to our schedule. The repair technicians were professional, and explained what the issue was and how to avoid future problems! Will definitely use their services again!

S
Susan “Elasha/Neeni” Cardone

Came for a maintenance check, and listened to everything I had to report about our plumbing. Fixed every leak we had in one sitting, and even took great care not to leave any messes after he finished a section and moved on to the next. Lastly he worked with us to figure out the best way to install a water softener when the hardness test came back as a 12. He listened to every concern, came on time, and was very considerate. Did his job effectively and fixed everything same day.

D
Dr. T. Jennifer Edwards

We called with an urgent request and they sent someone within less than half hour - probably within 15 to 20 minutes. Ryan was really professional and knew exactly what was needed. He sorted everything out and we were back to normal...what ta relief that was. We loved the service.

Business details

Phone
(610) 422-3754
Address
210 W Grant St Ste 401, Lancaster, PA 17603, USA
Hours
Varies — check website

Service area

Based in Lancaster. Serves 1 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

The Plumbing Works

4.7$
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