The Plumbing Genius
Plumber · Allentown, PA · Open 24 hours per Google listing
Our verdict
Owner-operator Matt — one reviewer has used him 20+ times over several years. Replaced a hot water heater same-day in roughly 90 minutes including haul-off. One 10pm dispatch had the fix done within an hour.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 90 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Replaced a hot water heater the same day with same-day estimate in roughly 90 minutes including haul-off
1 cited review
“The water heater was replaced very fast and we were surprised! We thought the job would take several hours and I think they finished in 90 minutes!”
Arrived at 10pm and had the problem fixed within an hour, plus full cleanup before leaving
Cited in 1 of the 90 reviews we analyzed.
An electrical contractor reports using Matt across 20+ jobs over several years with no callbacks
1 cited review
“I have used The plumbing genius on various projects throughout the past several years, at least 20.”
What reviewers report — the concerns
We looked for patterns of complaints in the 90reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“Low quality work, poor customer service, uncommunicative, ghosted me twice. This plumber was supposed to fix some burst water pipes on my property. He failed to fix them properly, causing them to continue leaking after turning the water back on. He was unclear about the time frame he expected to arrive in. On two separate occasions he didn't bother showing up at all on days he said he would. No call, no …”
“I have zero tolerance for people who don't show up for meetings that they schedule. Didn't call or communicate at all. Just didn't show up. Wasted my valuable time. Unacceptable.”
Positive
“Didn’t meet Matt but my father spoke to him on the phone and he bailed us out and got here quick and fixed the leak. Dave, the tech was awesome. Would definitely recommend them and use them again in the future. Thanks Matt and Dave!”
“We noticed we had a leak in our ceiling this past Sunday. Matt looked at it, saw the issue, and fixed it for us all in the same day! I would highly recommend him to anyone and will definitely call him for any future plumbing issues.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Should you hire The Plumbing Genius?
Best for
- Emergency and same-day calls
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own The Plumbing Genius?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
The Plumbing Geniusisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Parryville · Bath · Bethlehem