All plumbers
TP

The Plumbing Doctor

Abilene, TX
4.1(13 reviews)
BBBNot Accredited34 yrs
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Not Verified

No emergency data in reviews

PRICING

Unknown

Based on review analysis

RED FLAGS

2 concerns

Reviewer describes the man as 'very rude' and warns others to call another plumber, Charged for a misdiagnosed repair ($145 service call + unneeded flapper) that did not solve the problem

Trust Score: 65/100 · Based on 13 reviews

Call now
No website
AvoidAvoid
4.1Google

Our Verdict

Not Recommended

#14 of 17 in Abilene, TX

Best for

No standout specialties

Avoid if
  • You're highly price-sensitive
  • You need this for a complex or high-stakes install

Hire if: You need fast same-day or after-hours response

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You want detailed upfront explanations

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need warranty-grade work on a complex or high-stakes install

How they score across what matters

Based on 10 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 13 Reviews Tell Us

Emergency Response

Multi-year repeat customers call him an honest, fast go-to plumber

What To Watch Out For

1 reviewer reports being charged $145 service call plus $20 for a flapper that did not fix the running toilets

Reviewer describes the man as 'very rude' and warns others to call another plumber

Charged for a misdiagnosed repair ($145 service call + unneeded flapper) that did not solve the problem

Communication

1 reviewer reports being charged $145 service call plus $20 for a flapper that did not fix the running toilets

Pricing

Same-day, reasonably-priced fixes praised across 3 cheap-plumber mentions

Fast Responder

Customer reviews

Reviews from Google, Yelp & more

N
Nope Not TodayGoogle

Made an appointment for 5pm Tuesday. He was there. All I had was a leaking hot water spigot in the bathtub. He had the part needed and within 15 minutes, no more leak. Awesome! Price was very reasonable. Elder gentleman, clean and polite.

N
Nicki NaultGoogle

Super sweet man. Very honest and fast.

V
Vanessa E. BuschurGoogle

Our trusted go-to plumber for the past three years. Reliable and always does a wonderful job. Thank you Rick!

B
Brenda GrantGoogle

I do not like to write a negative review, but I feel I must to help others who may be experiencing the problems we had. After reading the positive reviews, we contacted The Plumbing Doctor to help figure out why both toilets were running quite often. He came on July 26 and even though my husband stated he had already replaced the flapper, the representative said this had to be the problem and purchased a new flapper. He charged $145 for the service call and $20 for the flapper we did not need and ordered another flapper for the other toilet. The flapper was not the issue. We had to be the ones to always call and find out where the part was. My husband finally convinced the representative it was not the flapper, therefore the representative ordered another part (what part we do not know). After being told again the part was on back order, and the plumber thinking we might consider replacing both toilets (house is only 4 years old) because the plumber was unsure what the problem could be, we decided to take matters into our own hands. We contacted the water supply company which came out to make sure our water pressure was good. They suggested we replaced the float in each toilet. My husband went to Lowe's -- purchased two floats on Tuesday -- replaced both floats on Wednesday, and as of today (Friday- September 6) no more running toilets. Therefore if you have running toilets, replace the flapper---if that does not work---replace the float--and if still doesn't help, I suggest calling a different plumber. We received no service for the money we paid.

S
Savanna KrauseGoogle

I called this plumber, the man was very rude. Will never use this business for anything and recommend no one else does either. If you cant be polite, you shouldn't be in business! Don't let him ruin your day, call another plumber.

A
Angi Aggregate

The Plumbing Doctor Reviews - Abilene, TXAngie's Listhttps://www.angi.com › TX › AbileneAngie's ListThey were very professional and courteous. He was very prompt and completed the job in a timely fashion. They price wasn't unreasonable.4.8(6)

B
Brandy AndersonGoogle

Great service. I love that fact that they do all that they can to make sure you're back up to using your house they way it should be used. Reliable and fast. Not there for hours at a time to do the smallest of jobs

P
Patty WGoogle

Rick is awesome. Worked hard and came right away to fix our plumbing. Reasonable rates. Will definitely us again.

M
Mike KerleyGoogle

Professional & positivity

D
Dalton AndersonGoogle

True grit!

Business details

Phone
(325) 484-4090
Address
650 E N 22nd St, Abilene, TX 79601, USA
Hours
Varies — check website

Service area

Based in Abilene. Serves 1 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
65

The Plumbing Doctor

4.1
Call