The GOAT Plumbing Company
Plumber · Brandon, FL
Our verdict
4.9 stars on 2,056 Google reviews. BBB A. 19 of 100 cite fast response, but 5 expensive mentions — one reviewer paid $700 for under-20-min pipe work; another $500 with a hole left in the wall.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Same-day appointments confirmed after other companies cancelled — Angelo replaced a toilet same-day after another no-show.
1 cited review
“Huge thank you to Angelo for coming out for a same-day call to replace our toilet. He offered multiple options for us when he saw the problem (and showed it to us as well), and gave different prices for each.”
Lowest of three bids on water heater install per one reviewer; clear upfront pricing cited by another.
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Permit paid for but never filed per one reviewer; 3 unreturned messages over 3 weeks.
“Replaced a hot water heater. Paid for a permit but they never applied for it and did not return any of the 3 messages I left about it over the course of 3 weeks.”
Red flag
$700 charged for under-20-minute galvanized pipe replacement with $50 in materials.
“The technician replaced a small section of galvanized pipe (under $50 in material) and completed the job in less than 20 minutes, yet I was charged $700.”
Project pricing (not hourly) leads to sticker shock on small jobs — $374 for one small valve, $700 for under-20-min galvanized pipe section.
“The technician replaced a small section of galvanized pipe (under $50 in material) and completed the job in less than 20 minutes, yet I was charged $700.”
1 more cited review
“Pleasant & professional & on-time. The plumber seemed to do good work (I'm not a plumber, so heres hoping), but they were VERY expensive, $374 to replace one small valve.”
One reviewer paid $500 plus a $650 P-trap, $850 Studor vent install — none fixed the recurring drain clog, wall cut open.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I feel significantly overcharged for this service. The technician replaced a small section of galvanized pipe (under $50 in material) and completed the job in less than 20 minutes, yet I was charged $700. I was told they would dig and review the condition of the pipes, but they only dug approximately 5 inches into the sand before stating everything looked great. This did not seem like a thorough inspection. For …”
“Goat plumbing co. Tampa gets a thumbs down! i was quoted a price of 299.00 then the Tech broke my pipe after trying to use a hammer, of all things, to loosen the nut. I recommended liquid wrench but he refused to try it. The result is I have no water to my house unless I pay another fee of 275.00 to break open the wall to fix the new leak that I believe the plumber caused! He also walked across my rugs many …”
“Paid $500 to be left with a hole in my wall. Beware!! Tried resolving this privately but got no response from the owner, the situation is too ridiculous not to share. I called this company for a recurring washer drain clog. Their tech was friendly, but the entire service ended up being a chain of misdiagnoses and upsells: First diagnosis: "It's the P-trap." Cost: $650. Didn't fix anything. Second diagnosis: …”
Positive
“GOAT Plumbing is an awesome company and my Technician Peyton was the absolute best. He was knowledgeable and professional and he made sure to answer any questions we had. He kept us informed throughout the process and was always friendly and kind. Everything he said he would do he actually did. He kept his word. We couldn’t have asked for anyone better. I would recommend GOAT Plumbing to everyone.”
“I needed to replace my pretty old water heater (Insurance mandated) and got about three quotes for replacement on three different systems (tank-less, Essence, and traditional electric). The GOAT came in as the lowest bid for all three and Natalie (our bidder and installer, at separate times) was absolutely the most knowledgeable and professional of all three reps. We went with the Essency to get the benefits of …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Google 4.9 vs Yelp sample 8% 1-star with pricing and permit complaints — wider gap than Google overall suggests.
Should you hire The GOAT Plumbing Company?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own The GOAT Plumbing Company?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
The GOAT Plumbing Companyisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Brandon · Sun City Center · Plant City