The GOAT Plumbing Company
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Mid-Range
Based on review analysis
1 concern
1 of 5 reviews describes a $700 charge for a sub 20 minute pipe repair using minimal materials, and questions whether the promised pipe inspection was actually performed — get a written scope of work before authorizing any dig or replacement job
Trust Score: 75/100 · Based on 2056 reviews
Our Verdict
#3 of 3 in brandon
- Water heater install/repair
- You can find better-priced options nearby
Hire if: You need clear communication and upfront explanations
Hire if: You need fast same-day or after-hours response
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 2056 Reviews Tell Us
Emergency Response
Communication is exceptionally organized — sends appointment reminders with employee photos for safety, responds quickly, and technicians answer questions thoroughly throughout the job
What To Watch Out For
Pricing transparency is inconsistent: one customer was charged $700 for under $50 in materials and less than 20 minutes of labor, with no clear explanation of the cost breakdown
1 of 5 reviews describes a $700 charge for a sub 20 minute pipe repair using minimal materials, and questions whether the promised pipe inspection was actually performed — get a written scope of work before authorizing any dig or replacement job
Quality & Professionalism
Technicians clean up meticulously after themselves: 2 reviews independently call out spotless cleanup as a standout detail
Communication is exceptionally organized — sends appointment reminders with employee photos for safety, responds quickly, and technicians answer questions thoroughly throughout the job
Communication
Communication is exceptionally organized — sends appointment reminders with employee photos for safety, responds quickly, and technicians answer questions thoroughly throughout the job
Respect for Your Home
Technicians clean up meticulously after themselves: 2 reviews independently call out spotless cleanup as a standout detail
Pricing
Competitive pricing: 3 of 5 reviewers explicitly mention beating competitor quotes, including winning a 3-way water heater bid and doing 3 plumbing fixes for less than competitors charged for 2
Pricing transparency is inconsistent: one customer was charged $700 for under $50 in materials and less than 20 minutes of labor, with no clear explanation of the cost breakdown
Customer reviews
Recent Google reviews
GOAT Plumbing is an awesome company and my Technician Peyton was the absolute best. He was knowledgeable and professional and he made sure to answer any questions we had. He kept us informed throughout the process and was always friendly and kind. Everything he said he would do he actually did. He kept his word. We couldn’t have asked for anyone better. I would recommend GOAT Plumbing to everyone.
I needed to replace my pretty old water heater (Insurance mandated) and got about three quotes for replacement on three different systems (tank-less, Essence, and traditional electric). The GOAT came in as the lowest bid for all three and Natalie (our bidder and installer, at separate times) was absolutely the most knowledgeable and professional of all three reps. We went with the Essency to get the benefits of tank-less like cost savings without having to up my breaker and change pipes. Natalie answered literally every question I had through the bidding and install processes and seriously helped me make the best decision of the options. Then she showed up and installed it. Not much to say about that except she was great at maneuvering though my crowded garage, completed a perfect and professional installation (expected, I know, but it is Florida...), and also handled disposal and cleanup so well, you'd never know she was there (except it's cleaner than the rest of my garage). All this and she took time to talk me about the uses and benefits of reciprocating saws. Straight 10/10. I could not be more satisfied with every step of this process.
I have never been more excited to give someone my money then I was today! I received astronomical quotes from other plumbing companies. With respect to their skill and expertise, they were trying to upcharge and take advantage of a possible client. I didn't have to deal with that with Pete from The Goat Plumbing. The initial phone call was clear and I was able to get an appointment that worked with my schedule. The company sends reminders and pictures of employees for safety. Pete came in with a great attitude and clear pricing. I was able to do three plumbing issues for a great price that was under what the the other companies priced for just two items. Not only was the work quality but Pete was constantly cleaning up after his work. In addition he didn't speak to me like I was ignorant. I knew what to do I just didn't want to do it, lol. He showed me the issues, advised on next steps to maintain and AGAIN....kept everything clean. Call the Goats and ask for Pete!
I feel significantly overcharged for this service. The technician replaced a small section of galvanized pipe (under $50 in material) and completed the job in less than 20 minutes, yet I was charged $700. I was told they would dig and review the condition of the pipes, but they only dug approximately 5 inches into the sand before stating everything looked great. This did not seem like a thorough inspection. For the amount of work performed and the limited time on site, the pricing felt unreasonable. I strongly suggest getting other estimates before moving forward with this company.
The GOAT Plumbing has earned the business of Girl Scouts of West Central Florida! We had an issue with our hot water heater having corrosion build up and The GOAT Plumbing team , specifically Natalie, came to our rescue! Everyone from the beginning to end was extremely professional. Communication was everything a busy organization like us could ask for! Appointment times to fit our needs as well as quick responses to ensure we not only had our issue resolved but met our non profit processes for repair work. Pricing was fair, repair was fast and thorough, and it was a pleasure having Natalie on our side! Highly recommend The GOAT Plumbing Co!
Business details
Service area
Based in Brandon. Serves 8 nearby cities within 20 miles:
The GOAT Plumbing Company