The Friendly Plumber
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Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 62 reviews
Our Verdict
#5 of 19 in Moorestown, NJ
- Emergency and same-day calls
- Budget-conscious homeowners
No major caveats
Hire if: You need clear communication and upfront explanations
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 62 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
Pricing
Pricing integrity confirmed: fixed a plumbing issue at less than the cost of a competitor's walk-in fee alone; 30-year relationship customer cites fair, honest pricing across water heater, toilet, and sump pump jobs.
Customer reviews
Reviews from Google, Yelp & more
Rich has been our plumber for close to 30 years and has helped us with everything from replacing inner parts of a toilet to replacing our water heater and basement toilet sump pump, along with various leaks and services over the years. He is extremely reliable, honest, responsive, fair priced and trustworthy. We highly recommend Rich for all your plumbing needs. No job is too big or too small for him.
Rich was awesome personable and explained everything. We were given a quote by another plumber to just walk in the door. Rich fixed the issue at much less than the actual “walk in the door fee”. We have a new and permanent plumber
Rich is honest, knowledgeable, friendly - and his willingness to help is beyond measure. He went above and beyond to talk through my issue over the phone, took several phone calls before and after his visit just to keep think tanking and solution in my hot water boiler. The man is a legend and I’d run to Rich time and time again for any plumbing help.
I called Rich about a sewage smell coming from my basement ejector pump that only happens once in a while. Instead of rushing out and charging me, he took about 10 minutes on the phone to talk it through, explain what might be happening, and suggested a simple fix to try first. He told me to keep him updated before doing anything costly. Really appreciated his honesty, patience, and willingness to help without charging me. Hard to find service like that these days — I know of other companies that would have taken advantage of the opportunity to charge an arm and a leg just to walk through the door.
I've used Rich for shut-off valve replacements and have been very happy with the quality of work performed. He was very responsive to my calls and arrived on time. Very friendly and knowledgeable with top-quality work. I will only call Rich for any future plumbing needs.
Business details
Service area
Based in Moorestown. Serves 31 nearby cities within 20 miles:
The Friendly Plumber