The Drain Guy
Plumber · Somerville, MA · Open 24 hours per Google listing
Our verdict
Calls you back within an hour and shows up next morning even for late-night emergencies, with transparent pricing and meticulous cleanup.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviewers praise responsiveness and speed, including next-morning arrival for late-night calls
1 cited review
“Responsive, fast, friendly and reasonably priced”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews highlight exceptional communication and clear explanations
1 cited review
“very clear about costs up front with caveats”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
3 of 5 reviewers note willingness to go beyond the scope of work at no extra charge
Cited in 3 of the 5 reviews we analyzed.
Upfront pricing transparency with honest disclosure of potential cost increases
1 cited review
“very clear about costs up front with caveats”
All 5 reviews mention thorough cleanup after work completed
1 cited review
“very clear about costs up front with caveats”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“The Drain Guy is top notch. When you need someone to trust these are the guys. Responsive, fast, friendly and reasonably priced. I have referred them to friends and family and they have not been disappointed.”
“Prompt response for a clogged kitchen sink drain run. Patrick was on time, careful with protecting our home from potential mess and tool damage to flooring, highly professional and an excellent communicator. He was very clear about costs up front, with the caveat that there might be unforeseen issues that could increase said costs. I look forward to our next drain issue:-)”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 23 reviews so far. Treat this as a first read.
Newest review in our sample: Jul 2025.
Own The Drain Guy?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
The Drain Guyisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Somerville · Andover