The Drain Guy
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24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 23 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 23 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
All 5 reviews mention thorough cleanup after work completed
Communication
5 of 5 reviewers praise responsiveness and speed, including next-morning arrival for late-night calls
4 of 5 reviews highlight exceptional communication and clear explanations
Pricing
Upfront pricing transparency with honest disclosure of potential cost increases
Customer reviews
Reviews from Google, Yelp & more
The Drain Guy is top notch. When you need someone to trust these are the guys. Responsive, fast, friendly and reasonably priced. I have referred them to friends and family and they have not been disappointed.
Prompt response for a clogged kitchen sink drain run. Patrick was on time, careful with protecting our home from potential mess and tool damage to flooring, highly professional and an excellent communicator. He was very clear about costs up front, with the caveat that there might be unforeseen issues that could increase said costs. I look forward to our next drain issue:-)
Pat was excellent: fast, efficient, same day, cleaned up when done! Gave me an estimate over the phone to unclog 2 drains. Unrelated to the clogged drains, my top-loading washing machine had failed with a tub full of water: He pulled out his vac and drained the washer's tub. He also took time to look at 2 drain issues I was concerned about. No extra charge for draining the washer's tub or for the advice. Highly recommend!
I called 4/8/2021 and got the calling service that dispatched me out to the Matt who returned my call (within an hour), and was very professional over the phone and was able to schedule me in for the next morning 4/9/2021! Patrick came to my house and he was through, and communicated everything very detailed, but in a way I could understand. He also cleaned up after he completed his work! Patrick was professional, friendly and easy to talk to. Thank you, The Drain Guy"! Will be highly recommending you to anyone in need, and also will call again for your services!
I called late on a Wednesday night after we discovered our sink drain was clogged and Pat was able to come to our house and fix it by noon on Thursday. He was friendly, efficient, and super helpful with giving us advice on how to avoid clogging the sink again (rice evades our sink trap and can accumulate, who knew). I highly recommend using the Drain Guy!
Business details
Service area
Based in Somerville. Serves 27 nearby cities within 20 miles:
The Drain Guy