Tennessee Standard Plumbing

Tennessee Standard is absolutely 5⭐️. Patrick was amazing! Very professional very and knowledgeable , Patrick listened to our description of the problem we were having said he, he was pretty sure he knew what the problem was, but they would do several checks to make sure and he was right. It was stuck water regulator, vowels, very knowledgeable explained the process the cost and what he would do to correct. The problem showed pictures every step of the way And fixed our water pressure regulators and now I have water pressure. Thank you so much Patrick. He also noticed we had a Plumming issues that could be installed better offered as a solution no pressure to do the work that he suggested, and I really appreciate that. He even took the time to replace two burnout lightbulbs in our crawlspace went way above and beyond The duty of his job again Patrick thank you so much. Some people might say Tennessee standard is overpriced, but I feel confident in the work that was done and the warranty to stand behind the work was well worth the cost. I would definitely use them again.

Great experience with no pressure! Robert Mason was very helpful and knowledgeable about everything I needed to know about my gas installation. Appointment was scheduled quickly and right on time. Jeff R and Camden did an amazing job with the installation!! Very thorough, job site cleaned up, super polite. You can tell this company takes pride in their work and employees. Thank you!

Declan , Tate and Chris have been a pleasure to work with. They are all very professional, prompt and knowledgeable. They are a huge asset to your company!! If I could give them a 10 I would! Thanks for such superior employees. Elaine and Ben Edmonson . 2/24/26 and 2/25/ The Crew was back to install the tub and shower. Peter, Daniel, Dominic, Ian L. Tate and Thomas. Did an amazing job! Very proud of all of them. Very happy with the results of their hard work. We will be forever grateful to them and the company they represent! God bless each of you always! We would give them a 10 if we could. Thanks again. Ben and Elaine Edmonson.

Didn't even try to look at the issue we had with the bathtub, wanted to tear out the kitchen wall. Did not look at the stems for the hot and cold water, did not try to figure out if we had a clogged pipe. Just said it would cost us $1225 to tear the wall out and repair it. No thank you. This cost us a $49 service call.

Steer clear of this company. They seriously overcharged for the repair they did after I had already completely dug up the pipe break. Then they charged my credit card $100 more than the correct charge. They only refunded $99 of the $100 overcharge. Then they refused to give me the military discount they advertise. We will not be doing business with this company in the future and neither should you!

This will be a long review but these gentlemen Robert & Ian are absolutely worth it! On Friday morning, my gas water heater sprung a leak at the bottom and needed to be replaced. I called the Oak Ridge Gas Co (ORUD) and they said they couldn't come until Monday. 7 people (6 girls & me) with no hot water for 4 days! Next I called some local plumbers. One by one they said either they'd come around 6pm or they didn't handle gas units. I'm glad they were busy but I needed someone now! Next I called 2 major companies that are well known in the Knoxville area. One came, gave a 3 minute look and quoted a mid 4 figure price TO REPLACE A WATER HEATER! The next on the scene was Robert Mason & Ian (I don't know his last name) from TENNESSEE STANDARD PLUMBING & DRAIN. These gentlemen took their time. They asked many questions, they did a very thorough and professional inspection. They were straightforward, honest, neat and genuinely concerned about providing service, not just doing a job. While speaking with Ian, he was sharing about how much the leadership in the company truly cared about their employees and showed them tremendous respect. I found that to not only be reassuring but also experienced how that translated to how they genuinely cared about my family. The inspection took a good deal of time. They went into the crawlspace and really did a full inspection. Remember, this is Friday afternoon on Father's day weekend. When they were done, Robert showed me his findings. For those that don't know, many of the houses in Oak Ridge were built in 1943 so most of my plumbing is 80 years old. Robert showed me the pictures of the main pipe coming out of the ground into the house. Only God knows how it had not blown out yet, it was that corroded. Let me stop here and say that Robert & Ian were the only ones to do this inspection. Had I just replaced the water heater, the pressure* (more on this later) would have blown somewhere else and potentially taken out the furnace with the water. About the water pressure, they were also the only ones to measure the water pressure which was 100 psi when it should be half that. They also noticed that I did not have a pressure regulator or a main shut off. Important things to have in 2024 that perhaps weren't in 1943. When they entered the house they had special shoes for neatness and respect which was nice. Finally when they were completely done, we sat down and they presented 3 different options which we discussed in detail. There was absolutely no pressure, no sales talk, nothing except honest information and options. There is a very true saying that you get what you pay for. Tennessee Standard Plumbing & Drain is not the cheapest but there is also a difference between "cost" and "price" The "cost" over time will be less because they use top of the line material and they perform exemplary work which they stand behind. It turned out that none of the 3 options were attainable so Robert worked within our budget to get the vital items fixed. They handled everything. They called to get the ground marked, they dug up only the area they needed to and they put it back as best you can when you trench a yard. Another professional thing was that they were prepared. They had what they needed on the truck with them. There was no wasted time while they went to get whatever was needed. I greatly appreciated that. In the end, we decided on a 3 visit plan. They did the emergency items this visit. In 6 months or so, they will return for the 2nd phase and the final mostly cosmetic phase where my wife gets the bathroom she really wants. I would highly recommend these gentlemen and Tennessee Standard Plumbing & Drain!

RIDICULOUS RATES! I have hesitated leaving a negative review for TN Std because they were such nice, respectful, conscientious, timely, respectful guys who did the work, and they did accomplish what I called them for, BUT I cannot get past the exorbitant fees they charged. I was primarily in need of plumbing skills more than "nice." Their business model is to send out an expert to access your issue/request and then offer you a range of service options from basic to top-of-the-line. They also review your entire plumbing situation and make recommendations for improvements you didn't know you needed. Then they give you a menu of fixes and the associated costs. One of our requests was for the installation of an under-sink filter that WE supplied so the only cost should have been for labor and incidental supplies like glue. They did not estimate the amount of time it would take to complete this project, but told me it was especially intricate and not a quick job, when I questioned the rate. ( I say "cost" rather than "estimate" because this stage is when you select from the menu they offer and you commit to the stated price.) Only after you sign off on the cost will they schedule the work. Bottom line: the very nice tech (not a certified plumber) completed the work in less than an hour without any problems. I feel like I was paying more for their billboards, fancy trucks, and metal business cards than actual plumbing services. And I feel taken advantage of. I paid the bill because I had agreed to it beforehand and felt I had committed myself. I expressed my dissatisfaction to the lead tech and asked him to pass it along to his management. I never heard another word from anyone about it. I recommend that anyone considering using this company make some comparisons with other service providers and ask for a labor & materials breakdown of the proposal along with a satisfactory justification of the rates. Otherwise they are free to gouge anyone who will submit to it.

I called Tennessee standard after first getting estimates from two Other plumbing companies for a house that we had recently purchased as an investment property. I wasn’t feeling confident in what they were saying about the scope of work I had called them out to get me an estimate on so I decided to call Tennessee Standard Plumbing to get a third opinion. Adam was the initial person that went out to do the inspection for the scope of work I needed an estimate on. We live out of state and we’re not at the property during the inspection. After hearing water continuously run, Adam decided to do a full inspection to figure out what the additional issue was. He also did a full property inspection to see if there was anything else we needed to be made aware of. We were so thankful he did because there were a couple of small leaks and our toilet was continuously running and we were not aware. He sent me pictures and did a great job explaining what the issues were and what was causing it.. Adam instantly made me feel comfortable and we developed a plan of action. He was very patient while we went through various estimates and gave me different options for repairs and cost. When the work actually started, Peter was who we dealt with on the project from that point on. He was great with communication and explained everything they were doing and always sent me pictures. This was very helpful being that I could not be there. Both Adam and Peter were great during the entire process and I am very grateful for Tennessee Plumbing.

We had a very clogged bathtub and called TN Standard based I. Some other good reviews here. We were not disappointed. I'll also add that the two gentlemen that did all of the work below were extremely professional, extremely knowledgeable, well mannered, cleaned up after all of their work and were very friendly and nice to work with. They (Robert and Jacob)came out the day after we called them and took care of our clogged bathtub and also provided us with several options of Essential, Recommended, and Peace of Mind. We live in a home built in the 1960s and knew we had some issues and needed a lot of work in general (old water heater, non-functional garbage disposal, old toilet in bathroom, incorrectly regulated water pressure entering the house and a water spigot outside had a burst pipe in the past and was unusable). We chose to have all of the items I just mentioned fixed. So: - New water heater (and disposal of old) - New toilet (and disposal of old) - Removal of garbage disposal and work in pipes under sink - Replacement of old spigot and repair to pip s and new shut off valve - Installation of new regulator and shut-off valve where water enters home All of the above was done the following day, and only in 5 hours. Saying that everything was promptly completed would be an understatement. The price for everything here was very much in line with what I was hoping/expecting. I highly recommend TN Standard and will be using them for any future plumbing needs.

We are first-time homeowners of a relatively new build, and we had a leaky shower faucet. Patrick responded to our service call, and everything was great - professional, well explained, keen attention to detail at every step. Patrick walked me through the process of how he was going to not only fix the problem but see what the cause was, because prevention and maintenance are key. This is important because there was a maintenance issue with our water heater that we had not taken care of, which Patrick was able to take care of at the same time as the leaky faucet. We decided to call Tennessee Standard Plumbing because they were taking care of work at a home in our neighborhood, and came recommended. I would absolutely recommend Patrick and Tennessee Standard Plumbing to friends, co-workers, strangers, and family, including my nitpicky mom. Little things matter as much as the big things: Big, having a professional fix the faucet issue; Little, shoe covers Patrick wore inside our home during the service call. I appreciate that Tennessee Standard Plumbing seems to value not only the big things, but the little things, as well. Also, if you are a veteran or in the military, Tennessee Standard Plumbing offers a military discount.

Called them out because of a water leak that occurred in my house when we turned on the water outside. The very nice professional proceeded to start looking for the leak by checking my 4.5 bathrooms....turns out was taking pics of anything they could "fix". Even went into my attic to look at water heater. I felt was odd because I had stated the water leaks when we turned on outside faucet. So I get quotes I kid you not from 65,000.00 to replace ALL the plumbing in our 20 year old house to a "bandaid" fix of 2600.00. I initially scheduled the 2600 fix but once he left and I thought about the whole process and I decided to cancel. Well this is when the hard sell started. He then called my husband to warn us about other plumbers.....when my husband asked for the deposit back he said he should be able to get our deposit back but he would have to talk to his boss. The paper work clearly states you have 3 days to cancel. Ended up calling Lawrence Plumbing they came out fixed 3 things for me including the busted pipe for 900.00!!! I would just suggest getting other quotes to compare to their pricing.

updated 05/06/26: needed plumbing at a different family location and called on Tennessee Standard Plumbing & Drain to do the job. Jacob, Chris, Ian, Tim, Peter, Ryan and Camden all worked on our home and did an awesome job. The whole team of Tennessee standard is a five star! 09/2025; Absolutely amazing work. From the moment we contacted TN Standard to set up a time for them to come out to tell us what was wrong with our hot water heater the team was kind and knowledgeable. Ben came out to tell us what our problem was and helped us make a wise choice on the best system. He was extremely knowledgeable. Declan and Thomas did the installation and was knowledgeable, thorough, kind, respectful and patient when we had loads of questions. We would highly recommend the whole team at TN Standard.

I had a water leak in the yard very near the water meter. They came out and visually inspected the leak and gave an estimate of $1700. I was shocked that the estimate was for extensive digging ($900) and line repair ($700) when one can see the issue was isolated and only a few feet down. I did not accept the estimate. Everyone I told about the estimate (retired plumber friend, neighbors, water company rep) laughed and encouraged me that it was a simple fix. After they left I dug to the leak in 1/2 hr and had the repair completed in 2 hrs with $20 in parts from Lowe's. Why didn't Tennessee Standard know that it was a simple repair? They did. They purposely inflated the repair needed. Be very suspicious of the company. They seem to mask their dishonesty with their marketing approach.

This is another 5 Star review for Tennessee Standard Plumbing for new work performed today. Mycah Horner and Cory Potts arrived around 10:30 this morning and left a little around 5:00 PM. These gentlemen worked ALL day with no breaks. Their level of skill and professionalism was outstanding and they periodically kept my father up to date on the progress. They also patiently answered our questions as well as kept the work spaces (new water heater and water filtration system) clean and tidy. We are just so impressed with Tennessee Standard! They deliver what they promise. We will definitely call them again for any future plumbing needs. Well done once again team!!! God bless!

Corey came by and provided excellent professional service. We had a bad clog in our pipes and we have a very old house with very old pipes and cannot currently afford a repipe Corey stayed for a few hours working on the clog from multiple angles until the pipes were clear. I was amazed that he even found a clean out in the yard that we didn’t even know existed! Corey offered above and beyond service to us and gave us multiple options with careful consideration. When I can afford a repipe I will definitely call these guys. I also appreciate that they didn’t overcharge us in our time of need. I would highly recommend this company and Corey Taylor.