Tatum Plumbing Co
Plumber · Santee, CA · Open 24 hours per Google listing
Our verdict
Arrives within 45 minutes for emergencies and leaves your house spotless, but charges a premium for the professionalism.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: technician arrived within 45 minutes of initial call during off-hours plumbing emergency
1 cited review
“Eric arrived within 45 minutes after I called”
Exceptional cleanup and attention to detail: multiple reviewers noted pristine condition after work and respect for household rules
2 cited reviews
“Kris cleaned up everything, looked like nothing had been wrong”
“Eric arrived within 45 minutes after I called”
Transparent pricing: provides upfront cost estimates before starting work and explains scenarios (best/worst case)
1 cited review
“prices higher than area but worth it for professionalism”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Flexibility and customer accommodation: scheduled follow-up appointments around tenant availability without friction
1 cited review
“Kris cleaned up everything, looked like nothing had been wrong”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing runs above local market rates, though reviewers justify it by the quality and professionalism delivered
“prices higher than area but worth it for professionalism”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“A leak was found in my house. I found it on google maps. Eric arrived within 45 minutes after I called. Eric was very thorough and spent the time necessary to fix everything. Very professional. Very professional. Very nice and patient. Without even asking, they were respectful of our house rule that no shoes are allowed. Thank you for being so helpful!”
“This team is outstanding. This team is absolutely outstanding. Josh and Kris, who were very flexible, made us an appointment for the following day. My tenant was unable to come at that time. Then they came back to my home, since the problem of getting in had been resolved. Kris cleaned up everything, and it looked like nothing had been wrong. The staff was so friendly, flexible, and patient. I will only use …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 28 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
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