Superior Rooter Plumbing Elgin
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Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 88/100 · Based on 19 reviews
Our Verdict
#1 of 1 in Elgin, IL
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 0 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 19 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Not enough data to identify weaknesses
1 review mentions membership programs or upselling
Upselling concerns
Customer reviews
Recent Google reviews
I am a general contractor. I had a bit of a plumbing emergency. I looked these guys up and had them come out same day to help me out. Very nice and polite and great pricing in comparison to other plumbing companies that I called out and had ridiculous fees for a water heater. I will definitely use these guys again and I will recommend them to all my friends and family.
Called on thanksgiving spoke with Akash and he got his tech Jimmy out and fixed a broken valve on thanksgiving they were great will definitely call again! Great pricing too!
Akash and his team are the best! We had a clogged shower and they come right away. Best plumbers in town and we would not trust anyone else with our plumbing issues!
Great service had a plumbing emergency and they came to fix the issue the same day I called. Joey was our technician and he did a great job. He gave a detailed inspection and a detailed plan on how to fix the issue. I would 100% recommend superior rooter and plumbing.
Jimmy and the rest of the team were great! I interacted with 3 members of the team and all were kind, courteous and professional. My experience with them started off as a non-emergency consultation. Enrique came out right on schedule, we walked thru the issues, and I got a text with the official estimate. He was very clear about what needed to be done and how. He didn't try to scare me into a remodel (yes someone else tried that). I also got estimates from 2 others, but SR was the best. Their estimate wa comfortably within my budget. NOTHING WAS LEAKING AT THAT TIME so I planned to schedule work early January. Then I came home to leaking ceiling. Since they're available 24/7, i called their office. Maria was able to schedule Jimmy to come out within a couple hours. He made sure the pipes were OK, then found the bad seal on my tub. Four hours after coming home my ceiling was no longer leaking, my tub was sealed, and we had plans to fix the rest before the end of the week. Finally, the day of the planned project arrived. Jimmy came out early because I had an afternoon commitment. Everything went exactly as he said it would. Time and cost matched my estimate/ consultation EXACTLY. (Luckily no surprises midway thru the project). He wrapped up, checked his work, and cleaned up. Will 100% be saving this business to my favorites.
Business details
Service area
Based in Elgin. Serves 40 nearby cities within 20 miles:
Superior Rooter Plumbing Elgin