Super Star Plumbing
Unknown
No response data yet
Claims 24/7
Self-reported — not confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
Customer reported plumber insisted on unapproved repair, caused damage, then went silent despite promise to contact with discount—suggests potential scope creep pressure and accountability gap on follow up, upselling concerns
Trust Score: 0/100 · Based on 58 reviews
Solid pickOur Verdict
#13 of 16 in Downey, CA
- Drain and sewer work
- Whole-house repiping
- Bathroom and kitchen remodel plumbing
- You can find better-priced options nearby
Hire if: You need high-quality work that holds up over time
Hire if: You need fast same-day or after-hours response
Caution if: You need predictable, consistent service across every visit
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 58 Reviews Tell Us
Emergency Response
Same-day emergency response documented in at least 2 reviews, including root-caused pipe repair
What To Watch Out For
One 1-star review reports plumber performed unauthorized work (broke interior wall pipe without consent) and failed to follow through on promised repair discount or contact
1 review mentions membership programs or upselling
Customer reported plumber insisted on unapproved repair, caused damage, then went silent despite promise to contact with discount—suggests potential scope creep pressure and accountability gap on follow up
Upselling concerns
Quality & Professionalism
4 of 5 reviews explicitly praise workmanship quality and attention to detail, with one customer showing off finished bathroom work to visitors
Pricing
Competitive pricing and fair estimates mentioned in 2 reviews; willingness to give second opinions
Customer reviews
Reviews from Google, Yelp & more
We had a real good experience with super star plumbing. My grandma had requested to call them and they arrived same day to fix a pipe with roots at front yard. The plumber miguel was real knowledgeable and was able to make everything work again.
Whenever you need an honest, fair, experienced & friendly plumber... look no further... SUPER STAR PLUMBING... is our to go to... now join the club & make it yours too... Now Let's Rock! 😉🤙🎸💨🎼🎶🎵
I needed a new shower installed and I was informed by a friend that she got her shower installed by Super Star plumbing! She showed me the work that was done and after that, I was sold! They did a beautiful job on my bathroom that I show everyone that comes to my home! Great job, Super Star plumbing! You are my go to for all of my household plumbing needs! 💜
If I could give Zero star to these guys, I would do it for sure. I wanted to change the faucet on my bath tub, so I called them and asked for a quote. They came to my house and checked it out and told me the pipe behind the wall needs to be changed to a smaller diameter. I told the guy I don’t want it, so leave it as is. But he insisted on trying something else without my consent. So, he broke the pipe that goes inside the wall. He apologized and told me that he can’t fix it, because they don’t do tile works. But he said that he will contact me and will give a discount to repair the damage HE CAUSED! I’m still waiting for their call…
I’m a happy customer and am so glad I called Super Star Plumbing for 2nd opinion and an estimate to have sewer (about 45’ ) line replaced. Miguel and team did a great job. All dedicated and hard workers (worked 11hours non stop)! Miguel was easy going person, very knowledgeable, gave me a competitive quote, addressed all my needs and concerns and much more to a more than satisfactory level. All that we talked about on this service call he took care of. I didn’t have to remind him of any of them. Impressed with his post follow up and even took care of a minor issue that was not part of the main work done. I will definitely call them again and refer them ( I have used their services a few times for sewer clean out and happy then). Thank you Miguel !
Business details
Service area
Based in Downey. Serves 39 nearby cities within 20 miles:
Super Star Plumbing