Stewart Plumbing
Plumber · Kettering, OH
Our verdict
4.8★ across 21 reviews; 5 analyzed (4 five-star, 1 one-star) — Jimmy praised for same-day emergency response including Christmas storm burst pipes for an elderly neighbor, but 1 review documents a near-month ghost on a simple part that a competing plumber sourced locally in a day.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Christmas subzero storm emergency: arrived 'in a moments notice' when larger well-known companies wouldn't come until Monday — elderly neighbor's burst pipes handled same day.
1 cited review
“Stewart Plumbing exceeded expectations far above & beyond. Jimmy showed up in a moments notice during the subzero christmas storm. Elderly neighbor's pipes burst through her ceiling, water everywhere. She was scared, it was a mess. Well known local companies wouldn't come til Mon...(it was Fri & a true water emergency).”
Transparent pricing and scheduling: gave upfront quote, honoured the price, arrived within agreed window and texted ahead; new homeowner explicitly praised his honesty about repair priorities.
1 cited review
“5 Stars all the way around!! As a new homeowner, you don't know what you don't know. I asked Stewart Plumbing to take a look at a few things and let me know what I was looking at. I respected his honesty when it came to what is a priority. There was a quick turnaround to get work scheduled and came on time during scheduled window. Even gave me a heads up that he was on his way.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
With only 21 Google reviews, the 1-star ghost complaint (month-long delay, unresponsive, simple part) represents ~5% of total reviews — a meaningful proportion at this review volume.
“Zero stars. Horrible service. Came out to fix a handy cap bathroom, said it would take weeks to get the part. After nearly a month I gave up and got a quote from another plumber they fixed it in one day and picked up the parts at a local store. A 90 year old lady had to wash her hair in a sink while waiting for this joke of a company.”
Ghosted a client for nearly a month over a simple part that a competing plumber sourced at a local store and installed in one day — 90-year-old client was left without functional bathroom during the wait.
“Zero stars. Horrible service. Came out to fix a handy cap bathroom, said it would take weeks to get the part. After nearly a month I gave up and got a quote from another plumber they fixed it in one day and picked up the parts at a local store. A 90 year old lady had to wash her hair in a sink while waiting for this joke of a company.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I had asked for recommendations for a professional plumber on Facebook asking about a water heater and Jimmy was quick to respond. We messaged back and forth a little bit before deciding to hop on a call. Jimmy was incredibly patient with me as I asked a million questions. He walked me through multiple scenarios as to what might be the issue and provided several recommendations. At no point was he pressuring me …”
“Found him through Facebook local group post and recommended by someone responded to my post. He responded quickly; even though, I dm him at 9:30 pm. I was in needed someone to fix my pipe as soon as possible, and he able to come out the next day as we planned. His price was fair, and his service was outstanding! I’m glad that I found him instead of using the contract or a big company that I would never had to pay …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 21 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Stewart Plumbing?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Stewart Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Stewart Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Bellbrook · Englewood · Lebanon · Cedarville