Steve Basso Plumbing Heating & A/C
Plumber · Ansonia, CT
Our verdict
Handles emergency repairs within 24 hours with transparent pricing and skilled technicians who take time to explain the work—perfect for 2am pipe bursts.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Ansonia, CT · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: repaired a shower leak within 24 hours of report, with same-day scheduling available
1 cited review
“repaired within 24 hours”
All 5 reviewers praise integrity and honest assessment—willing to delay unnecessary work rather than upsell
1 cited review
“Communication has been prompt, clear, and professional”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Professional communication throughout the process: prompt scheduling, clear explanations before work begins
2 cited reviews
“Communication has been prompt, clear, and professional”
“repaired within 24 hours”
Flexible pricing with willingness to work with customers on cost
1 cited review
“very flexible with the pricing”
Technicians praised for cleanliness, efficiency, and professionalism on-site
2 cited reviews
“workers were clean, efficient and pleasure to work”
“very flexible with the pricing”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We have worked with Basso Heat & Plumbing on several plumbing issues and have been consistently impressed. Jamie, Jason, and Jonathan have all taken the time to thoroughly evaluate our concerns and provide honest, practical advice. What stands out most is their integrity—they are just as willing to tell you when a project can be delayed as they are to recommend necessary work. Lauren, who manages scheduling, is …”
“I had a leak coming from the shower through the ceiling that came on quickly. It was repaired within 24 hours, I can’t say enough good things about how easy it was to work with Lauren and Jason. She got me scheduled right away, and he explained the issue very clearly before starting the job. Thank you!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 73 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Greens Farms · Ansonia