All plumbers
SB

Steve Basso Plumbing Heating & A/C

Ansonia, CT
4.6(73 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Based on review analysis

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 73 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 73 Reviews Tell Us

Emergency Response

Fast emergency response: repaired a shower leak within 24 hours of report, with same-day scheduling available

Professional communication throughout the process: prompt scheduling, clear explanations before work begins

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

No significant concerns found in reviews ✓

Quality & Professionalism

Professional communication throughout the process: prompt scheduling, clear explanations before work begins

Technicians praised for cleanliness, efficiency, and professionalism on-site

Communication

Professional communication throughout the process: prompt scheduling, clear explanations before work begins

Pricing

Flexible pricing with willingness to work with customers on cost

Fast ResponderClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

P
Pam Washburn

We have worked with Basso Heat & Plumbing on several plumbing issues and have been consistently impressed. Jamie, Jason, and Jonathan have all taken the time to thoroughly evaluate our concerns and provide honest, practical advice. What stands out most is their integrity—they are just as willing to tell you when a project can be delayed as they are to recommend necessary work. Lauren, who manages scheduling, is outstanding. Communication has been prompt, clear, and professional from start to finish. It’s refreshing to find a company that is honest, efficient, and focused on doing what’s right for the customer. I would recommend them without hesitation to anyone looking for reliable plumbing professionals.

H
Heather Smith

I had a leak coming from the shower through the ceiling that came on quickly. It was repaired within 24 hours, I can’t say enough good things about how easy it was to work with Lauren and Jason. She got me scheduled right away, and he explained the issue very clearly before starting the job. Thank you!

N
Nick Kennedy

Really good company. Expert and highly knowledgeable about AC systems. Great to work with! We were caught mid summer with a failed condenser/compressor. Steve Basso scrambled to find a replacement unit to match our existing system, saving us multiple thousands. Other vendors were quick to provide quotes without doing a thorough assessment which would have resulted in a failed install and substantial additional costs in equip, time and work. Steve Basso also has a strong network of vendors, e.g., electricians, that are also expert and available to support his work.

C
Craig Leachman

Their plumber Jamie did an amazing job repairing my mother's kitchen sink faucet and also the supply line. In addition he also cleared the blockage within the bath tub drain line. He went above and beyond to make sure everything was fixed and all set. I also love the fact that he's very flexible with the pricing. Overall, me and mom (especially) is very satisfied. Worth every penny. Highly recommend this company. Most of all, I highly recommend Jamie the plumber.

T
Ted Luchsinger

We had to say goodbye to our 50+ year old boiler and replace it with a new HE Gas unit. We collected quotes from several plumbers and decided on Steve Basso for two reasons: Recommended by friends Prior work satisfaction The results have been outstanding. Replaced a rats nest of pipes ins old switches with an organized small footprint Utica HE unit. The Basso workers were clean, efficient and a pleasure to work with! Very happy customers🤗

Business details

Phone
(203) 335-0224
Address
83 Brookfield Ave, Bridgeport, CT 06610, USA
Hours
Varies — check website

Service area

Based in Ansonia. Serves 11 nearby cities within 20 miles:

Last updated July 3, 2026 · Data from Google Reviews
0

Steve Basso Plumbing Heating & A/C

4.6$
Call