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Stephens Plumbing & Heating, Inc.

Clarendon Hills, IL
4.6(150 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Based on review analysis

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 150 reviews

Top pickTop pick
4.6Google

Our Verdict

Strong Hire

#3 of 6 in Clarendon Hills, IL

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
  • Complex installs and remodels
  • Drain and sewer work
Avoid if

No major caveats

Hire if: You need transparent, predictable pricing with no surprise fees

Hire if: You need high-quality work that holds up over time

Caution if: You need airtight scheduling and guaranteed arrival times

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 150 Reviews Tell Us

Emergency Response

Fast emergency response: one reviewer called in the morning and received service within 90 minutes; another received same-day help for unusual situation

Emergency and same-day calls

What To Watch Out For

No significant concerns found in reviews ✓

Quality & Professionalism

4 of 5 reviews highlight thorough diagnostics, clear communication, and professional demeanor from named technicians (Rich, Francis, David)

Communication

4 of 5 reviews highlight thorough diagnostics, clear communication, and professional demeanor from named technicians (Rich, Francis, David)

Pricing

5 of 5 reviewers praise honest pricing and avoiding unnecessary replacements; one customer saved $14,700 by choosing Stephens over competitor's HVAC recommendation

Fast ResponderClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

K
Katie Zaba

Had an odd situation and Stephen’s came out quickly when we needed help. They took time to investigate the unusually issues vs just rushing through it. What impressed us most was how thorough and thoughtful they were in figuring out the problem and explaining options. Rich called us often and kept us updated and was just really nice overall. Happy we were able to work out a cost effective solution.

M
Mcbride Gina

Stevens Plumbing was recommended by our neighbor. So we called them out fix a clog in our our laundry room. They were prompt informative clean and very efficient. Highly recommend this company. The gentleman that came for the initial inspection and then did the work his name was Francis.

A
Anne-Marie Eriksen

I called Stephens Plumbing and Heating after I was told by another company (that I have a service plan with for many years) that I needed a new HVAC unit ASAP. They quoted me around $15K, and when the tech left, he asked how soon I would be doing this. I told him it wasn't on the immediate horizon, and after showing pictures on how bad my furnace was, he said it should be. I called this group for a 2nd opinion, and the tech, David, said while I do need a new unit at some point, he eased my mind there were no safety concerns, like the tech from the other group said, and fixed a small part rather than replacing the whole unit. So $300 versus $15K? I'll call Stephens every time.

L
Laura Basile

Found out our previous plumber sold the business. Called Stephens the morning off to replace sump and they were over within 90 min! Fast service and very affordable labor cost with parts sold at cost. Will definitely call back next time with any plumbing needs!

R
roula tarolla

I cannot say enough about this owner! In this world it is very hard to trust anyone. He is an honest person that does an honest job and will not take advantage to make a profit. To me that is what makes an honest living and I highly recommend this company.

Business details

Phone
(630) 968-0783
Address
747 Ogden Ave, Downers Grove, IL 60515, USA
Hours
Varies — check website

Service area

Based in Clarendon Hills. Serves 45 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Stephens Plumbing & Heating, Inc.

4.6$
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