Spartan Plumbing and Drains
Plumber · Centerville, OH · Open 24 hours per Google listing
Our verdict
4.4 Google stars on 246 reviews but 4 of 5 sampled are 1-star; reviewConsistency=0.36 reveals a sharp split — customers cite jackhammering without dust protection, an $18k estimate twice market rate, and $900 charged for a gas test with unresolved gas restoration.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
One 5-star review describes transparent multi-quote options and a responsive excavation crew for a major main-line blockage job.
1 cited review
“Spartan Plumbing answered my call late Sunday evening and sent a crew (Nick and Jared) out early Monday morning to take a look. From the start, both Jared and Nick were transparent and thorough in diagnosing the problem.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
$18,000 estimate for slab leak repair — customer found it 'probably twice what I should have paid'; jackhammered concrete without hanging dust protection, left front door unlocked and open.
“They gave me an estimate of $18,000 (which I'm now finding is probably twice what I should have paid). They jackhammered up my concrete without hanging any plastic up and so my entire house was covered in concrete dust.”
Red flag
$900 charged for a gas-line pressure test; customer left without gas 2 months later; tech became 'rude and started huffing and puffing' when customer sought a second opinion.
“They charged me 900 dollars to do a simple gas line pressure test. Became rude and started huffing and puffing about there time when told I'd like to have another place take a look. I still have no gas and this was two months ago cause they took all my money.”
Red flag
Manager promised refund follow-up but went 3+ full business days without contact after the call — unresolved complaint escalation.
Cited in 1 of the 5 reviews we analyzed.
4 of 5 sampled reviews are 1-star; negative sentiment=0.80 in 5 analyzed — recurring pattern of pricing complaints and missed appointment windows.
“They gave me an estimate of $18,000 (which I'm now finding is probably twice what I should have paid). They jackhammered up my concrete without hanging any plastic up and so my entire house was covered in concrete dust.”
2 more cited reviews
“They charged me 900 dollars to do a simple gas line pressure test. Became rude and started huffing and puffing about there time when told I'd like to have another place take a look. I still have no gas and this was two months ago cause they took all my money.”
“We had an appointment scheduled between 8 and 10 AM. That time came and went, no call, no text, no nothing. I called, and received some reason.”
No-show on a scheduled 8-10 AM appointment window without notification; customer cited degradation in service quality vs 2022.
“We had an appointment scheduled between 8 and 10 AM. That time came and went, no call, no text, no nothing. I called, and received some reason.”
Keep it in proportion: these concerns are cited in 4 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Absolutely awful company to work with. I hired them to come out and find a leak. They gave me an estimate of $18,000 (which I'm now finding is probably twice what I should have paid). They said it was a leaking pipe under my concrete. They jackhammered up my concrete without hanging any plastic up and so my entire house was covered in concrete dust. When they left, they left my front door not only unlocked but wide …”
“Update: Initially rather than email, I called on Thursday, November 6 at 4:01 PM to speak to a manager for final resolution. I was told everyone was in a meeting. I received a call back at 4:41 PM from Josh Ferguson. He was apologetic for the delay of contacting me and admitted he knew some of the situation, but not at all. I requested a refund but he said his financial person was gone for the day and he would check …”
“Something has changed with Spartan Plumbing in the last couple years. In 2022, we contracted them for a hydro-jet of our main line which was approximately $900. With this, we received prompt service, excellent communication, timeliness, and an overall feeling of good business. Around this time, we also had them install a new water condition and copper piping, which also went well. In 2025... we had an issue with …”
Positive
“We had a main plumbing line blockage at our property caused by tree roots that had damaged the piping. Spartan Plumbing answered my call late Sunday evening and sent a crew (Nick and Jared) out early Monday morning to take a look. From the start, both Jared and Nick were transparent and thorough in diagnosing the problem. They provided multiple quotes and clear options for moving forward with repairs, making a …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 246 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
Should you hire Spartan Plumbing and Drains?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Spartan Plumbing and Drains?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Spartan Plumbing and Drainsisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Bellbrook · Donnelsville · Cedarville · Englewood