SouthTowne Plumbing, Heating & Cooling
Plumber · Centerville, OH
Our verdict
SouthTowne Plumbing, Heating & Cooling holds 5.0★ across 443 reviews; 5/5 analyzed reviews are 5-star with themeCounts.workmanship=3 and themeCounts.professional=3 — technicians Scott, Glenn, and Hunter each cited by name for thorough explanations.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Technicians arrive with photo documentation of findings, share pictures with homeowners, and avoid pressure sales on costly repairs — Scott, Glenn, and Hunter each praised by name.
2 cited reviews
“Scott F was a joy to have in my home! Courteous, kind and thorough. I appreciate his eagerness to explain and educate me about the HVAC. He documented with pictures, which he shared, and did not pressure me to make costly decisions.”
“Southtowne did a great job installing our furnace. Everyone I dealt with was kind, professional, and genuinely cared about my family's safety. Hunter treated my family like his own by taking the time to explain what was going on, and made sure everything was done the right way.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Furnace installation praised for clear explanation of work, honest approach, and smooth process from quote to completion — customer noted install as stress-free vs. previous company.
2 cited reviews
“Southtowne did a great job installing our furnace. Everyone I dealt with was kind, professional, and genuinely cared about my family's safety. Hunter treated my family like his own by taking the time to explain what was going on, and made sure everything was done the right way.”
“Glenn arrived in a timely manner. Diagnosed the issue quickly, and got our furnace up and running better than ever. Compared to the previous company we used, their service was on another level. And the price was right!”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Had an amazing experience with with Glenn and this furnace company. Glenn arrived in a timely manner. Diagnosed the issue quickly, and got our furnace up and running better than ever. Compared to the previous company we used, their service was on another level. And the price was right! Highly recommend Glenn and his team!”
“The technician Mr. Shockley fixed the leak in the line & refilled the refrigerant and explained how the thermostat worked so hopefully the heat pump will keep working. He said he would be back when the temperature is warmer to set the heat pump to run more efficient. Thanks for a good job done.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 443 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire SouthTowne Plumbing, Heating & Cooling?
Best for
- Emergency and same-day calls
- Complex installs and remodels
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own SouthTowne Plumbing, Heating & Cooling?
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Find plumbers near you
SouthTowne Plumbing, Heating & Coolingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Bellbrook · Lebanon · Englewood · Clarksville