Southside Plumbing

Michael, Gabriel and Micha did a great job. We’re able to diagnose the problem quickly and get it taken care of. Communicated well throughout the entire process. Was glad to have the option to have them come on a weekend, even though I didn’t use that option. Were able to come the next business day, which is very much appreciated.

The Southside team was great. We discovered a leak under our kitchen sink leading to the dishwasher and Southside was able to fit us in same day. Trevor was great. After having some issues in the past with, less than qualified, techs we’d just find online…I would recommend the Southside team if you want it fixed right.

Trevor and Gabriel were very quick in answering our request on having our toilets. After examining all three of them, we were advised that they could be repaired but replacement was the better option . After Trevor patiently answered all our questions, we agreed and Heather called us later to make our appointment. Trevor and Adam came out on time and were very professional in their demeanors and finished the installations very effectively. There was no mess left and they carted off the old toilets. We are very happy with the work they performed. And we especially like the soft close lids and seats. We would highly recommend Southside Plumbing.

Sent an inquiry on BBB.com (Better Business Bureau) for service and never heard back. That's a shame.

Overall, I was disappointed with work performed on two bathrooms currently under construction. In one bathroom, they punched holes through the back of the drywall and left it to us to mud and fix them. In the second bathroom, they installed the wrong valve, which they found in a hardware box for a tub. That left us two options: Either rip out the wall or buy new shower hardware to match the valve. The rest of the work performed was done to satisfaction. The guys were very courteous and professional. I just expected a bit more given the rather high price point.

For the love of all that's holy - don't call this place. I just made this colossal mistake! They might have excellent plumbers who might do a fabulous job - but if you call, you have to deal with the dude that answers the phone. I told him my situation - leaky shower that is leaking A LOT of hot water. Can you fix it in a timely manner? Instead of answering MY simple question - he had 20 questions for me. Name, address, name of person who referred us, phone number, property owner status, email.....by this time I'm frustrated and said - "I'm done answering YOUR questions - answer MY question - can you fix my leaky shower in a timely manner??? It's a simple YES or NO question!" Only THEN does he admit what he knew the minute I asked my question at the beginning of the conversation - we're really busy and booked up - earliest we could get you on the schedule is next week (7-10 days out) maybe in 5 days if you do "after hours emergency call" which is code-speak for REALLY jacked up in price. WHY couldn't we start THERE??? Waste of time! So don't call them unless you are totally ok with divulging all your personal info to a complete stranger before you can get a single question answered and then wait for a week or longer to actually get service.

Unfortunately, my experience with Southside Plumbing was not great. Maybe it was just an off day for them? I had Mark and his journeyman come out to replace my water heater. The quality of the work done was sub-par. The water heater was installed partially over the basement drain - problem #1. To compensate, they put a rock from my garden underneath the water heater as a shim - problem #2. Of course, a rock was never meant to be used as a shim, so it pops loose almost as soon as they leave. This caused the water heater to become unstable...I could literally rock the water heater from side-to-side - problem #3. In addition, the gas connection had a leak that their own equipment didn't detect, but my nose and the "bubble test" certainly could - huge problem #4. I called them and Mark sent back his journeyman to fix the issues. I hate to leave a negative review for a local business, but the gas issue especially is concerning because their own detector did not detect the leak. It was only after I double-checked their work that I noticed this potentially very dangerous issue. Positives: they are locally-owned. They were on-time and more affordable than the big Denver-area chains.

We have used Southside Plumbing for over 13 years and without a shadow of doubt, they are simply THE BEST Plumbers in town. We are so grateful, and blessed to have this team of TRUE PROFESSIONALS help us every time we need plumbing assistance. THANK YOU Mark and TEAM. We are indeed blessed to find an honest plumbing company who thrives for customer service excellence. Mark & Team have come multiple times to help us with a New Water Heater, overall kitchen and bathroom plumbing needs. They are all true professionals and kind people. If you are looking for an honest plumbing company who really cares about customer service & customer satisfaction, I highly recommend that you choose Southside Plumbing. Thank you so much for your great work. Once again we used Southside Plumbing for work at our home. Mark and Zack were so wonderful and true professionals. Always a great customer experience. We recently had Tyler & Gabriel come out to fix a few items in the house. Always, the best professional attitude and outstanding work. Again, I highly recommend Southside Plumbing to any needs you have.

Leak alert! After looking at reviews, I booked Southside plumbing out of Highlands Ranch. I’ve gotta say, I was pretty impressed with the whole experience from them. We noticed a wet line creeping across our ceiling, and since the boys' bathroom is right above that spot, we knew we had a situation on our hands. They were able to get somebody out the very next morning, which was a huge relief. We had an appointment scheduled for an open time for the whole day, and the office was great about accommodating the timeframe we needed so we weren't stuck waiting around all day. Mark showed up right on time, identified the problem quickly, and knocked out the work in under an hour and a half. He even went above and beyond by doing some caulking in an unrelated area that he noticed needed some attention. It's rare to find that kind of thoroughness these days. We will definitely use this company again for any future needs!

We were without hot water for three days when our outdated on demand hot water heater went out. The company went out of business and there were no replacement parts available. Mark at Southside Plumbing came out and recommended a Navien on demand water heater. He said they had not been installing on demand water heaters for several years until they were sure the technology and durability was up to his company's standards. Mark and Trevor installed the unit that afternoon and stayed into the evening hours to complete the job. They were both efficient and professional. The installation was nicely done and they cleaned up completely and hauled the old unit away. The Navien system really puts out the hot water.... a thousand times better than our old unit. We never run out of hot water now. We couldn't be more pleased with Southside Plumbing and will use them for all our plumbing needs.

We had Southside come out to look at our outside faucet today. It was only 3 years old and was leaking at the pressure valve. I had another company (Done) come out to look at the same outside faucet last week and they said that we had left a hose attached to the faucet during the winter and it cracked it. I told them no we didn't. We didn't have leaking inside. They then said I needed to get an entire new faucet inside and outside work that was going to cost $650. All I can say is I am Done with Done plumbing. The plumber at Southside came out. Without any hesitation he within 5-10 mins told me something else. He took the pressure cap off of the outside faucet and said it would be $150. : ) THANK YOU for being ethical and such a pleasure to work with. I will tell everyone I know about how awesome Southside is. Thank you, thank you, thank you!

My house was built in 1956 or right around there. So some of the old pipes are giving way. I had a joint in the iron pipe just fall apart and developed holes. Luckily I caught it quick before it made a mess. Well just above that is where both toilets and pretty much everything comes together. Most of that not in good shape either. So we had southside come out and rebuild that whole section. Both toilets had to come off and have new pipe installed. They showed up on time and did the work. They were courteous and professional. Trevor made sure we were informed of any issues that came up and explained everything. Some of the galvanized pipe was almost completely clogged once they cut it out and we could get a look at it. Would highly recommend for your plumbing needs.

Mark is a fair, honest plumber who puts his customer's needs first. His quote was in the ballpark of another plumber and we scheduled him to because he is straight forward, had a flexible schedule and he conveyed both confidence and humility rarely seen in contractors. Liz was terrific to work with as well and her communication was incredibly responsive. Mark's team replaced our old galvanized pipes with Pex and removed some pipes and sinks that were no longer needed. His team even hauled away our super heavy laundry sink that was original to the house. The majority of this work was done in less than a full work day including a great job of cleaning up after themselves. I will not hesitate to use Southside Plumbing for any of our future plumbing needs.

The contractor doing the remodeling work for our master bathroom likes to work with Southside Plumbing. The company came out today for the second time during the remodel. We are very pleased with not only the work that was done, but also with the two employees who did the work. Trevor and Wes are professional and polite. They make sure that everything is properly done and always explain to us what they will be doing. They go over the specific charges on the bill. Prices are very reasonable and it is a comfort to know that the work is professionally and correctly done. We will call them for any future needs that we may have. We highly recommend Southside Plumbing. Ann and Gary Kochenberger September 21, 2022 Denver, CO

Trevor, Adam and Gabriel just finished up work on repiping my entire house and installing a new water heater. Trevor's eye for detail and communication of what to expect and what's going on are unequaled. I knew exactly what was projected for work each day and what was completed at the end. The work is neat, clean and meticulous. I'm honestly amazed that I've finally found a plumbing company that's this professional with excellent work, great communication, friendly, competent with great work attitudes. I cannot recommend this company enough, especially after having started with another company who fixed pipes, left messes and quoted this work at nearly twice the very reasonable pricing Southside charged.