South Side Plumbing & Heating
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Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 536 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 536 Reviews Tell Us
Emergency Response
Demonstrated emergency responsiveness: called back same day on MLK holiday and completed urgent furnace repair next day
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
All 5 reviewers gave perfect 5-star ratings with consistent praise for technician expertise and professionalism
4 of 5 reviews highlight clear communication and thorough explanations, helping customers understand problems and repair options
Communication
Demonstrated emergency responsiveness: called back same day on MLK holiday and completed urgent furnace repair next day
4 of 5 reviews highlight clear communication and thorough explanations, helping customers understand problems and repair options
Pricing
Family-owned company with reasonable pricing; one reviewer explicitly praised value after comparing options
Customer reviews
Reviews from Google, Yelp & more
Could not have been better. Prompt responce, the technician was graceful and efficient. Explained the problem and was able to replace the needed parts from the supply on the truck. A/C back in prime working order in less than an hour.
South Side Plumbing is a knowledgeable, trusted Company. Andre is the best! He’s been servicing our appliances and I completely trust his expertise! I would refer him and his company to anyone! Thank you South Side Plumbing.⭐️⭐️⭐️⭐️⭐️
Technician Andre came out to assess a broken AC unit. He was friendly, thorough, and patient in his explanations. He was able to narrow down the issue to the point where I can thoughtfully weigh repairs vs a new unit. Would highly recommend Andre and Southside Heating & Plumbing.
So happy to provide a 5 (+) star review to Southside Plumbing & Heating - our new HVAC provider. We had the best experience with Southside last weekend (from customer care, product education, and pricing to installation of a brand new Trane Furnace and service for our AC system). We've worked with Mr. Tim Vhalos in the past and, when we ran into issues with our existing HVAC system over the course of a weekend, reached out to him for a "second opinion" on the best next steps. Tim went above and beyond to provide feedback on what wasn't working and correctly diagnosed the issue at hand. He also helped us to weigh pros on cons on replacing an aging furnace and educated us on available systems and changes in equipment since our last system was installed. It happened to be a chilly stretch around Easter with temps in the low 30s, and Southside even loaned us some powerful space heaters to keep us comfortable prior to furnace installation. The furnace was installed, efficiently and cheerfully, by Evan and Josh who were a pleasure to work with and the left the area immaculate. A few days later, Tim returned as a courtesy, along with Andre, and they performed a full maintenance check on our AC system. Last but not least, the two men spent some quality time with our dogs, soaking in some "Pittsburgh sunshine" before heading out to their next job. We all (dogs included) are very grateful to be working with such a customer oriented, reasonably priced, family-owned company and recommend them wholeheartedly! Thanks to everyone at Southside (especially Tim - we thank you extra extra for your kindness and attention)!
We had an awesome experience last week with Andre! We called on MLK day when our furnace stopped working, and South Side Plumbing & Heating called us back the same day and got us an appointment for the next day, which was awesome. The professional that came out to diagnose/repair the issue for us was Andre. He was so professional and kind, definitely the kind of guy you don’t mind having to your home. He did a great job of explaining what he was doing and what needed fixed. We are super appreciative of Andre and South Side Plumbing & Heating!
Business details
Service area
Based in Pittsburgh. Serves 13 nearby cities within 20 miles:
South Side Plumbing & Heating