Soo Hipp Plumbing and Drains of Cerritos

I had an overflow toilet upstairs and overflow close washer downstairs. Cleaned up everything and called Soo Hipp Plumber the next day. Josh came out and did a thorough check of the tap out but found nothing. Josh was so gracious about me panicking about it and I am so happy he came out to ease my mind... I want to thank Josh for his professionalism and kindness!

Roger and his crew Hugo and Jose were excellent. All three were professional polite and hard-working. They did what they said they were going to do and finished it when they said they were going to finish. They kept us informed. I have nothing but good to say about Roger and his team. I would recommend them to friends and family.

Soo Hipp installed a new water softner system for us after we inquired with Eddie about the process and cost. They installed the unit and a smart monitor, as well as the needed outlet, and they drained our water heater. Any questions we had were handled quickly and the work done on time and even with a supply chain issue it was all completed in good time and the estimate was honored. This services was added on to other work and we didnt have to wait for a new work order or a new start date which is great when youre dealing with time frames where its necessary to turn off water. Our experience with them was great and I would look to them for quotes for future needs.

Soo Hipp will be my plumbing company of choice for life. The owner is honest, respectful and gets the job done every time. He genuinely wants the best for his clients and you can tell. The receptionist is also very communicative and reliable. She gets to know your name and your plumbing issues well so she is able to communicate with the rest of the staff smoothly. I initially used Soo Hipp for a simple sewer line inspection. Even from that quick job, the employees left a positive impression on me because of their knowledge, their ability to explain things in layman's terms and professionalism. I then used Soo Hipp to replace all of our drains. Although their price was a little more expensive than other estimates I got, I still wanted to use them because of the reasons above as well as their work is always done well, on time and efficiently. One day they had issues with one of their work vehicles, and our service was not even delayed at all. Everyone they employ has also been affable and professional. Their work is worth every dollar. After they replaced the drains, we had some electrical issues which I had mistakenly thought was a result of the recent plumbing work we had done. When I approached Soo Hipp with my issue they didn't dismiss me or brush us off, as I think most other companies would. The owner took his time to come check it out and they even sent an electrician to help us resolve the issue and had even offered to have it fixed had the problem been a result of their work, which it was not. I cannot emphasize enough what a pleasure it is to work with Soo Hipp. They just want the best for their clients and they will go the extra mile for you.

Roger was so nice and accommodating. I needed some plumbing help with my toilet and sink. There was a couple of huge blockages. He cleared it up, showed me what was in it, and was nice to my needy dog!