Soo Hipp Plumbing and Drains of Cerritos
Plumber · Norwalk, CA · Open 24 hours per Google listing
Our verdict
Honest owner-operated shop with stellar execution—finishes on time, honors estimates, and goes extra miles like sending electricians for non-plumbing issues.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Consistently meets or beats stated timelines and budgets: 3 reviewers explicitly praise on-time completion and estimate accuracy.
2 cited reviews
“They did what they said and finished when they said they would.”
“The estimate was honored and completed in good time.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent communication and customer education: multiple reviewers mention staff explaining work in layman's terms and showing customers what was removed/fixed.
1 cited review
“He cleared it up and showed me what was in it.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Owner personally involved in complex or customer-concern situations, willing to investigate problems not directly caused by their work.
Cited in 1 of the 5 reviews we analyzed.
Receptionist noted for reliability and continuity—learns customer details to coordinate smoothly with field staff.
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing premium: one reviewer notes estimate was higher than competitors but chose Soo Hipp anyway for quality assurance.
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I had an overflow toilet upstairs and overflow close washer downstairs. Cleaned up everything and called Soo Hipp Plumber the next day. Josh came out and did a thorough check of the tap out but found nothing. Josh was so gracious about me panicking about it and I am so happy he came out to ease my mind... I want to thank Josh for his professionalism and kindness!”
“Roger and his crew Hugo and Jose were excellent. All three were professional polite and hard-working. They did what they said they were going to do and finished it when they said they were going to finish. They kept us informed. I have nothing but good to say about Roger and his team. I would recommend them to friends and family.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 124 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Find plumbers near you
Soo Hipp Plumbing and Drains of Cerritosisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Surfside · Gardena · Rancho Palos Verdes · Villa Park