Shogun Services
Plumber · Petersburg, VA · Open 24 hours per Google listing
Our verdict
Dispatches technicians within 24 hours including next-morning emergency calls, with transparent pricing and explanations that build trust.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 14 plumbers we've reviewed in Petersburg, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: one reviewer got same-day service after a brief phone call with arrival the next morning for A/C failure
Cited in 1 of the 5 reviews we analyzed.
All 5 reviewers praise communication and transparency: technicians explain work in detail, owner personally quotes jobs candidly, and staff communicates every step
1 cited review
“Very knowledgeable, always willing to explain in detail what's happening.”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
24/7 online scheduling available; reviewers specifically mention ability to book at any time of day or night
1 cited review
“Very knowledgeable, always willing to explain in detail what's happening.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Professional conduct standard: technicians are punctual, clean up work areas, and present as polite and trustworthy
Cited in 1 of the 5 reviews we analyzed.
Fair pricing philosophy: owner explicitly positions service around helping customers rather than upselling; one reviewer confirmed price was 'more than fair'
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Every technician I’ve had has been very knowledgeable and genuine, always willing to explain in detail what’s happening so that I fully understand. I also really enjoy the online appointment scheduler so that I can schedule something at any time of the day/night, and the team is always able to get a technician to me quickly.”
“The owner of the company came out to give me a quote for kitchen drain line leak under the crawlspace. Really great communication about what needs to get done and how the pricing works. It is the kind of business that you want to do business with. Made me feel like he actually wanted to help me fix my problem rather than sell me on other jobs and make a bunch of money.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 22 reviews so far. Treat this as a first read.
Newest review in our sample: Nov 2025.
Should you hire Shogun Services?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Shogun Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Petersburg · Richmond