Shogun Services
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 22 reviews
Top pickOur Verdict
#4 of 12 in Petersburg, VA
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need clear communication and upfront explanations
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 22 Reviews Tell Us
Emergency Response
Fast emergency response: one reviewer got same-day service after a brief phone call with arrival the next morning for A/C failure
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Professional conduct standard: technicians are punctual, clean up work areas, and present as polite and trustworthy
Communication
All 5 reviewers praise communication and transparency: technicians explain work in detail, owner personally quotes jobs candidly, and staff communicates every step
Respect for Your Home
Professional conduct standard: technicians are punctual, clean up work areas, and present as polite and trustworthy
Pricing
Fair pricing philosophy: owner explicitly positions service around helping customers rather than upselling; one reviewer confirmed price was 'more than fair'
Customer reviews
Reviews from Google, Yelp & more
Every technician I’ve had has been very knowledgeable and genuine, always willing to explain in detail what’s happening so that I fully understand. I also really enjoy the online appointment scheduler so that I can schedule something at any time of the day/night, and the team is always able to get a technician to me quickly.
The owner of the company came out to give me a quote for kitchen drain line leak under the crawlspace. Really great communication about what needs to get done and how the pricing works. It is the kind of business that you want to do business with. Made me feel like he actually wanted to help me fix my problem rather than sell me on other jobs and make a bunch of money.
Shogun was very professional, communicating every step of the process. Employees are punctual, clean up their work areas. Polite and trustworthy men!!!
I will write an update on my review or another review once the service had been completed in the near future.But wanted to write about the customer service received by the plumber, the live customer service agent and the AI Agent. They were kind, knowledgeable and professional overall. And the booking availability was great. I look forward to getting work done by this company. And also must say what a cool business name. 5 stars ⭐️⭐️⭐️⭐️⭐️Topflight easy!
Ridge came to our rescue! Our A/C wasn’t keeping up and after a brief phone conversation, Ridge was in my driveway the very next morning. He quickly diagnosed our problem and fixed it. Price was more than fair. I am very pleased with our experience. If your air-conditioning system needs repair, this is the guy you need to call.
Business details
Service area
Based in Petersburg. Serves 2 nearby cities within 20 miles:
Shogun Services