Sheehan Connection LLC
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Based on review analysis
1 concern
Invoice issued for camera work not performed (power outage prevented inspection); customer had to call to dispute before company offered remedy — fewer than 25 reviews makes this a notable flag.
Trust Score: 0/100 · Based on 133 reviews
Our Verdict
#5 of 9 in Cherry Hill, NJ
No standout specialties
- You can find better-priced options nearby
Hire if: You need high-quality work that holds up over time
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 133 Reviews Tell Us
Emergency Response
Owner personally contacted dissatisfied customer within 24 hours of complaint and offered resolution — escalation response cited as satisfactory.
What To Watch Out For
Billing dispute: customer invoiced $500 for camera inspection work that was not completed due to power outage; charges included line items for unperformed work.
Invoice issued for camera work not performed (power outage prevented inspection); customer had to call to dispute before company offered remedy — fewer than 25 reviews makes this a notable flag.
Customer reviews
Reviews from Google, Yelp & more
Sheehan Connection replaced a failing interior cast‑iron sewer line in my South Philly townhome, and the experience was excellent from start to finish. The owner gave a clear, honest estimate and explained the scope in a way that made sense. The crew showed up on time, worked efficiently, and handled a tough concrete‑and‑cast‑iron job with real skill. They kept the work area clean, protected the surrounding space, and the final PVC installation and concrete patch look great. This was a stressful leak for me, and they resolved it in one day with professionalism and care. I’m very grateful for the quality of their work and would absolutely recommend them.
I just want to follow up on my review from yesterday, the owner contacted me personally and apologized and has attempted to make things right. There was a miscommunication with the price of the garbage disposal. The price that she quoted me over the phone just now was much more reasonable. I am satisfied with the customer service I have received today regarding what happened yesterday. I am open to using this company again after talking to her today.
The gentleman from Sheehan plumbing did a beautiful job replacing our farm sink that was under warranty. Thank you so much. Would definitely recommend. Donna T
After purchasing my home, I was recommended Sheehan Plumbing by my realtor to have the pipes inspected and to get some advice and estimates for necessary work. I scheduled a visit, but unfortunately, an unexpected power loss occurred just before their arrival, preventing the inspection from taking place. Following this, I received an unexpected invoice via email for $500, and when I reviewed the billing, I noticed I was being charged for camera work that had not been completed. This prompted me to call the company to request that they come back and perform the work that wasn’t done. To my surprise, they charged me an additional $299 for this second visit, bringing the total bill for both visits to $799. It's important to note that this was merely for inspection and advice, with no repairs actually made. Additionally, I asked for an estimate on a malfunctioning garbage disposal and received a quote of over $700 for replacement, which I also find to be quite high. Although I was initially inclined to follow my realtor's advice and stick with this plumbing company, I now feel quite cheated. As a result, I will need to seek estimates from other companies for my plumbing needs moving forward.
Zach was quick, efficient with replacing a water heater pipe. Sheehan Connection responded very quickly, provided a good estimate, suggested remedy and then follow through. Highly recommend.
Business details
Service area
Based in Cherry Hill. Serves 11 nearby cities within 20 miles:
Sheehan Connection LLC