Sewer & Water Specialist, Inc.
Plumber · Monroe, MI · Open 24 hours per Google listing
Our verdict
Excellent response times and communication with mostly professional work, but one catastrophic service failure creates real risk—verify the technician assigned before committing.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise fast response and handling issues quickly, with same-day or rapid service delivery
2 cited reviews
“They handle issues fast, and are kind.”
“upfront and very reasonable with their billing”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviewers explicitly praise professionalism, politeness, and knowledge of technicians
2 cited reviews
“upfront and very reasonable with their billing”
“They handle issues fast, and are kind.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
3 of 5 reviews mention fair pricing with no overcharges and transparent billing practices
1 cited review
“upfront and very reasonable with their billing”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
With only 5 reviews, one catastrophic failure (flooded bathroom, unresolved main issue) represents 20% failure rate—a significant risk signal for emergency plumbing where mistakes cause water damage
“sent someone who did a terrible job. Flooded bathroom.”
1 of 5 reviews reports severe workmanship failure: technician flooded the bathroom and failed to resolve the drainage issue
“sent someone who did a terrible job. Flooded bathroom.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“sent someone who did a terrible job. The guy flooded my whole bathroom and still didn’t get the water to drain!”
Positive
“Todd and his team are incredible. They handle issues fast, and are kind.”
“Maurice came to my home this morning to clear my main in basement. He was polite, professional, conscientious, knowledgeable and completed the task even through many obstacles! I would highly recommend this company and will certainly use them again for my plumbing needs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 27 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Own Sewer & Water Specialist, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Sewer & Water Specialist, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Trenton · Belleville