ServiceProz
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Based on review analysis
1 concern
Kevin Hollingsworth (1 star) reports $700+ for one unresolved drain and a $1,100+ quote for adding roof vent clearing on the same job — described as price gouging.
Trust Score: 0/100 · Based on 39 reviews
Our Verdict
#18 of 20 in Longview, TX
No standout specialties
- You're highly price-sensitive
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 39 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Pricing complaint in 1 of 5 sampled reviews: $700+ billed for a single drain snake attempt that failed — reviewer switched to another company.
Kevin Hollingsworth (1 star) reports $700+ for one unresolved drain and a $1,100+ quote for adding roof vent clearing on the same job — described as price gouging.
Quality & Professionalism
Full new-build plumbing rough-in, gas lines, and appliance connections praised as thorough by a reviewer who called them the most knowledgeable plumber available.
Pricing
Pricing complaint in 1 of 5 sampled reviews: $700+ billed for a single drain snake attempt that failed — reviewer switched to another company.
Customer reviews
Reviews from Google, Yelp & more
The first time Nathan came out he installed a water pump for us. That experience was amazing. He put in a new fixture in our bathroom and today he dealt with a major problem with the kitchen sink drain.He is always so nice and communicate s very well with us. He gives us helps along the way . We highly recommend him and his business. You can't go wrong with him. It has been two years since Nat installed pump. We just had a problem with it. He came out figured what the problem was ,fixed it and didn't charge us anything ,not even a service call. He warranted the parts he put in. He is a good honest man. He does his job with integrity.
Nate and Philip installed our new house plumbing system after the slab was poured. They also installed gas plumbing and all gas appliances and faucets. You will not find a more thorough and knowledgeable plumber anywhere. They did an excellent job and care about the quality of their work. It’s becoming progressively more difficult to find professional contractors who take pride in what they do. I highly recommend them for any plumbing needs you might have.
Nate did a tremendous job for my family. We had a new house built, and Nate took over near the end when the original plumber didn't work out. Everything was working fine except we had no hot water in our kitchen sink. It took a couple different tries for him to figure out what the first guy had done that was causing the issue, but he stuck with it and got it resolved. I really appreciated his tenacity and knowledge. Plus, he's a genuinely good person and was always extremely respectful, courteous, professional, and fun to talk with. I highly recommend his services!
First of all, the technician was nice and friendly. The problem was an easy one, washing machine drain was backing up. I’ve dealt with service issues at different properties for years. In all my years I’ve never seen such a price gouging. My issue wasn’t even resolved. For them to snake 1 drain with a cheap handheld snake and after not succeeding pouring a $30 bottle of sulfuric acid charged me over $700. It’s common sense to also clear the roof access as well to allow ventilation but that service was going to be over $1100! For 1 drain, one…. Thankfully my neighbor recommended another company, whose 70 year man with a helper came out and within 30 minutes had me up and running. They also cleared every drain while they were in the roof. All for half the price of the original cost of the failed service.
I can't say enough about Nate and Jason. I am converting my enclosed porch into a laundry room and needed a washer hookup + drain. They came out and gave me a fair estimate and date to return. When many contractors are NO Shows, they came and did a excellent professional job. I would highly recommend them for any plumbing job you need done in the future.
Business details
Service area
Based in Longview. Serves 1 nearby cities within 20 miles:
ServiceProz